Operations Manager

United States Home Services; Oklahoma; On-site; USD 65,000 - 90,000; Full time

Job summary

United States Home Services is seeking an Operations Manager to oversee installation operations across the OKC market. This hands-on leadership role coordinates field execution, customer experience, and multiple service lines including HVAC, Plumbing, Insulation, and Attic Package installations.

You will manage scheduling, support field teams, and keep projects running smoothly from kickoff to completion. The ideal candidate has experience managing field operations, coordinating technicians, and

Qualifications

• 2+ years of experience managing subcontractors.
• Experience leading large teams of technicians.
• Familiarity with service-management software such as ServiceTitan.

Responsibilities

• Oversee installation operations across the OKC market.
• Lead and support a team of 25+ technicians and field personnel.
• Support execution across all home improvement packages.
• Partner with the Service Manager to oversee the service department.
• Coordinate installers and subcontractors to ensure quality and customer satisfaction.
• Review inventory tracking and procurement processes.
• Maintain strong communication between operations, field teams, and customers.
• Support scheduling and day-to-day operational execution.

Skills

Subcontractor management

Team leadership

Organizational skills

On-call availability

Prioritization

Tools

ServiceTitan

Job description

We hiring a Operations Manager to oversee installation operations across the OKC market.

This role is at the center of field execution, customer experience, and operational coordination, supporting multiple service lines including HVAC, Plumbing, Insulation, and Attic Package installations.

This is a hands-on leadership role for someone who can manage moving parts, support field teams, and keep projects running smoothly from scheduling through completion.

What You'll Be Responsible For

• Oversee installation operations across the OCK market
• Lead and support a team of 25+ technicians and field personnel
• Support execution across all home improvement packages
• Partner with the current Service Manager to help oversee the service department
• Coordinate installers and subcontractors to support quality and customer satisfaction
• Review inventory tracking and procurement processes
• Help maintain strong communication between operations, field teams, and customers
• Support scheduling, problem-solving, and day-to-day operational execution

What We're Looking For

• 2+ years managing subcontractors
• Experience in or exposure to the trades industry
• Experience leading large teams of technicians
• Comfortable being on-call as needed to support operations
• Strong organizational and coordination skills
• Ability to manage priorities in a fast-moving environment
• Experience with ServiceTitan

If you have experience managing field operations, coordinating technicians, and improving execution in a service-driven environment, we'd welcome a conversation.