Operations Manager

AVI Foodsystems, Inc.; North Carolina; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid vacation and holidays

Growth opportunities

Family culture

Job summary

AVI Foodsystems, Inc. is seeking an energetic Operations Manager in North Carolina to lead dining, micro market, and headquarters operations. You will oversee teams, ensure service excellence, and drive improvements across accounts.

The role emphasizes staff development, financial performance, and strong customer relations within a culture of family atmosphere and growth opportunities. Full-time with competitive benefits.

Qualifications

• Experience in managing teams in a service or food operations environment.
• Proven ability to meet goals and drive performance.
• Excellent interpersonal and communication skills.
• Willingness to develop staff and uphold a positive culture.

Responsibilities

• Lead and develop the dining/operations team to deliver excellent service.
• Oversee daily operations across multiple sites or accounts.
• Manage schedules, training, and compliance with company standards.
• Maintain customer relations by visiting accounts and resolving inquiries.
• Monitor costs, inventory, and labor to meet targets.
• Collaborate with Branch Manager on projects and goals.

Skills

Leadership

Team management

Customer service

Job description

If you are hard-working, detail-oriented and a team player, we are looking for you. AVI Foodsystems has a variety of positions in business, education, healthcare and leisure settings and at our Headquarters Service and Operations Centers. AVI offers full- and part-time employment with a great family culture, friendly faces and an enjoyable work environment. We are proud of our team members and appreciate the hard work, loyalty and committed service they provide every day.

Joining our team encompasses competitive salaries; health, life, dental and vision insurance for full-time positions; paid vacation and holidays; comprehensive training; a generous 401(k) program; growth opportunities; and a family culture and atmosphere.

DINING

Our dining centers are filled with culinary passion. Our dining team members may include cashier, chef, cook, food preparation, management and many other positions in business, education, healthcare and leisure locations.

MICRO MARKET/VENDING

The number one job of micro market and vending team members is to provide the best hospitality service to each customer they encounter. Some of the opportunities available are customer service attendant, delivery driver, management, technician, warehouse team member and many other positions.

HEADQUARTERS OPERATIONS

Headquarters Operations includes our Culinary Support Center, producing nearly 100,000 fresh food items daily; our Fleet Maintenance Center, servicing over 1,400 company vehicles; and our Equipment Technology Center, supporting thousands of kiosks and vending machines. Career opportunities range from food prep and management to mechanics, technicians, warehouse, and more.

HEADQUARTERS SERVICE CENTER

Our Headquarters Service Center serves as the main support for all AVI operations throughout the United States. Departments include accounting, administration, finance, human resources, marketing, procurement, risk management, training and development, wellness and much more.

AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Operations Manager.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Assist in the training and development of team members
• Lead and assist on projects assigned by the Branch Manager
• Operate and maintain company-owned vehicle in a safe manner; to be used for the purpose of traveling to accounts
• Maintain positive customer relations by visiting accounts
• Recognize needs for equipment upgrades and schedule installations of new vending machines
• Support company programs and branch goals
• Monitor inventory percentages, direct labor costs, waste percentages, inventory levels and consumption
• Address customer inquiries/complaints within 24 hours
• Perform other duties as required

Requirements:

• Must be 21 years of age or older to operate a company vehicle
• Previous vending experience is preferred
• Ability to manage financials and achieve goals
• Excellent interpersonal skills for communicating with fellow workers and customers
• Ability to effectively work independently and utilize time efficiently
• Valid Driver’s License with good driving history
• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE