Hotel Operations Manager

Inn at Nye Beach; Newport (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

Inn at Nye Beach is seeking an experienced Operations Manager to oversee daily operations including housekeeping and front desk. The ideal candidate will manage staff, ensure guest satisfaction, and maximize profitability.

This role involves developing policies, managing financial performance, and collaborating with sales and marketing teams. Previous hotel management experience and strong leadership skills are essential for success.

Qualifications

• 2 - 5 years of previous experience in hotel management or a related field.
• Strong leadership and communication skills.
• Knowledge of hotel operations, including front desk and housekeeping.

Responsibilities

• Manage all aspects of hotel operations including front desk and housekeeping.
• Develop and implement policies and procedures for efficiency.
• Hire, train, and supervise staff for excellent customer service.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Time management

Hotel operations knowledge

Education

Bachelor's degree in hospitality management

Job description

We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of housekeeping and front desk for Inn at Nye Beach. The ideal candidate will be responsible for managing staff, training and development, ensuring guest satisfaction, and maximizing profitability.

Responsibilities:

• Manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and common-area attendants.
• Develop and implement policies and procedures to ensure efficient and effective operations.
• Hire, train, and supervise a diverse team to provide excellent customer service and maintain high standards.
• Monitor and analyze financial performance, including revenue, expenses, and profitability.
• Ensure compliance with all health, safety, and licensing regulations.
• Handle guest inquiries, concerns, and complaints professionally and promptly.
• Collaborate with sales and marketing teams to drive revenue and occupancy.
• Work closely with FNB and Spa to ensure seamless communication and consistent style for smooth operations.
• Maintain a positive working relationship with vendors, suppliers, and other partners.

Qualifications:

• 2 - 5 years of previous experience in hotel management or a related field.
• Strong leadership and communication skills.
• Attention to detail and understanding of the following policy and procedure
• Excellent organizational and time management abilities.
• Knowledge of hotel operations, including front desk and housekeeping.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• A bachelor's degree in hospitality management or a related field is a plus, but not required.