Hotel Manager

Carnival Careers; Miami (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Carnival Careers in Miami is seeking a professional and customer-focused hotel manager to oversee operations at our hotel. This role involves directing day-to-day activities, managing personnel, and ensuring high standards of guest satisfaction.

The ideal candidate will have a Bachelor's degree in hospitality or business administration along with a minimum of 3 years of experience in hotel management. Exceptional leadership and communication skills are essential for this role, which promotes a welcoming environment for both guests and staff.

Qualifications

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• Minimum of 3 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.

Responsibilities

• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations.
• Collecting payments and maintaining records of budgets.

Skills

Interpersonal communication

Customer service

Leadership

Hotel management best practices

Data entry software

Education

Bachelor’s degree in hospitality, business administration, or a relevant field

Job description

We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.

Responsibilities

• Overseeing personnel, including receptionists, kitchen staff, and office employees.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Collecting payments and maintaining records of budgets, funds, and expenses.
• Welcoming and registering guests once they arrive.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, travel agencies, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Qualifications

• Bachelor’s degree in hospitality, business administration, or a relevant field.
• A minimum of 3 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.