Operations Manager

Evlo AI; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Evlo AI is seeking an Operations Manager to own the backbone of the rapidly growing tech organization. You will map workflows, instrument them with tooling, measure what matters, and continuously remove friction while reporting to leadership with data-backed recommendations.

You will design and optimize onboarding, procurement, vendor management, and internal escalations, leading cross-functional initiatives across engineering, product, finance, and people teams.

Qualifications

• 4-7 years of operations, project, or program management experience at a high-growth technology company.
• Strong analytical skills; proficient in SQL or advanced spreadsheet modeling and at least one BI tool.
• Experience administering and integrating SaaS tooling and workflow platforms.
• Exceptional written and verbal communication; comfortable presenting to executives.
• Bachelor's degree in business, engineering, or related field, or equivalent practical experience.
• Bonus: PMP or similar certification, or FP&A support experience.

Responsibilities

• Design, document, and own core operational processes including onboarding, procurement, vendor management, and internal escalations.
• Drive cross-functional initiatives end-to-end, managing timelines, dependencies, and stakeholders across engineering, product, finance, and people teams.
• Build and maintain operational dashboards in Looker, Tableau, or Google Sheets to track KPIs such as cycle time, headcount efficiency, and spend.
• Administer and optimize the operational tool stack (Notion, Asana, Jira, Slack, Rippling, or similar), owning integrations and internal adoption.
• Run weekly operating rhythms: all-hands, leadership reviews, OKR tracking, and quarterly planning cycles.
• Identify bottlenecks through data analysis and process observation, then design and ship measurable improvements.
• Own budget tracking and vendor negotiations for software spend, surfacing risks and savings opportunities to leadership.

Skills

SQL

Spreadsheet modeling

BI tools

SaaS tooling

Cross-functional collaboration

Education

Bachelor's degree in business, engineering, or related field

Tools

Looker

Tableau

Google Sheets

Notion

Asana

Jira

Slack

Rippling

Job description

About The Role

The role owns the operational backbone of a fast-scaling technology organization: the processes, systems, and cross-functional cadences that keep engineering, product, and go-to-market teams executing in sync.

About The Role

The role owns the operational backbone of a fast-scaling technology organization: the processes, systems, and cross-functional cadences that keep engineering, product, and go-to-market teams executing in sync.

This is a hands-on execution role. The Operations Manager will map workflows, instrument them with tooling, measure what matters, and continuously eliminate friction - reporting directly to leadership with data-backed recommendations.

Key Responsibilities

• Design, document, and own core operational processes including onboarding, procurement, vendor management, and internal escalations
• Drive cross-functional initiatives end-to-end, managing timelines, dependencies, and stakeholders across engineering, product, finance, and people teams
• Build and maintain operational dashboards in tools like Looker, Tableau, or Google Sheets to track KPIs such as cycle time, headcount efficiency, and spend
• Administer and optimize the operational tool stack (Notion, Asana, Jira, Slack, Rippling, or similar), owning integrations and internal adoption
• Run weekly operating rhythms: all-hands, leadership reviews, OKR tracking, and quarterly planning cycles
• Identify bottlenecks through data analysis and process observation, then design and ship measurable improvements
• Own budget tracking and vendor negotiations for software spend, surfacing risks and savings opportunities to leadership

What We Are Looking For

• 4-7 years of operations, project, or program management experience, ideally at a high-growth technology company
• Demonstrated ability to run complex, multi-stakeholder projects from kickoff to measurable outcome
• Strong analytical skills; proficient in SQL or advanced spreadsheet modeling and at least one BI tool
• Experience administering and integrating SaaS tooling and workflow platforms
• Exceptional written and verbal communication; comfortable presenting to executives
• Bachelor's degree in business, engineering, or a related field, or equivalent practical experience
• Bonus: PMP or similar certification, experience with financial planning or FP&A support, or prior experience scaling operations from Series B through Series D