Operations Manager

Children's Aid; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Children's Aid seeks an experienced Operations Manager for the Salome Ureña Campus in New York. You will ensure business practices and campus operations run smoothly, addressing program and DOE-related concerns in a timely manner, and you will partner with school and district stakeholders to support Children’s Aid programs.

Reporting to the Community School Director, you will coordinate training for site staff, supervise payroll processes, orient new employees to organizational standards, and

Qualifications

• Experience in nonprofit operations and program support.
• Ability to manage payroll processes and vendor sub-contracts.
• Strong collaboration with multiple internal teams.
• Attention to compliance, efficiency, and process improvement.

Responsibilities

• Oversee campus business practices and operations to ensure timely issue resolution.
• Partner with Payroll, Fiscal, IT, Facilities, and HR to support CAS strategies.
• Act as liaison between Community School Director and SU Campus management.
• Coordinate training for site administrative staff and orient new hires.
• Lead continuous improvements in processes and standard of efficiencies.

Job description

Position Summary

The Operations Manager ensures that all business practices and operational issues at the Salome Ureña Campus, including but not limited to issues related to SONYC programs for MS 322, MS 293, Adolescent Literacy, OCS/21st Century, Adult Education, Success Mentors, Teens in Action, Parent and Community Engagement, Youth Basketball League, Information Systems, DOE sub-contracts with all three schools on the campus as well as DOE Facilities are addressed in a timely manner. The Operations Manager will collaborate closely with internal stakeholders including, but not limited to, Payroll, Fiscal, IT, Facilities, TMHR in supporting the implementation of Children’s Aid strategic and effective practices. In this capacity, the Operations Manager serves as liaison between the Community School Director and the SU Campus management team around business and operations practices; coordinates and implements training for site-level administrative support staff; oversees and supervises site’s payroll process; orients new staff to Children’s Aid business practices; and oversees continuous improvement of business practices at SU Campus. Reporting to the Community School Director, the Operations Manager will collaborate with the management team on setting standards of efficiencies, streamlining processes, and procedures. S/he will advise the management team on effective practices, compliance implications, and improved systems and processes.