Operations Manager

Fendi; New York (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Bonus structure

Paid time off

401k

Job summary

Brobston Group is seeking an Fendi Operations Manager to lead store operations, scheduling, merchandising, and customer service. You will drive sales objectives, maintain standards, and develop a high-performing team, working closely with Store Leaders to share critical business insights.

The role requires luxury retail experience, strong people skills, and the ability to manage schedules and inventory. A comprehensive benefits package is offered, including medical insurance and a retirement

Qualifications

• Minimum 5 years of high-volume retail experience (luxury preferred).
• Minimum 3 years of confirmed experience in store operations.
• Ability to run schedules and deadlines.
• Minimum intermediate level digital literacy.
• Ability to use POS system and its inventory management functions.
• Strong drive for results; goal oriented.
• Excellent interpersonal skills: ability to communicate optimally both verbally and in writing.
• Able to work in a collaborative team environment.
• Ability to lift boxes/weight up to 25 lbs.
• Flexible schedule: some nights, weekends, and holidays.

Responsibilities

• Oversee the store's operations, team scheduling, merchandise, and customer service.
• Support the achievement of sales objectives and maintain operational and merchandising standards and goals.
• Build highly motivated teams and develop associates as needed.
• Collaborate with Store Leaders to impart critical business knowledge.

Skills

Store operations

Luxury retail experience

Team scheduling

Digital literacy

POS system

Inventory management

Interpersonal skills

Communication

Collaboration

Physical stamina

Tools

POS system

Inventory management

Job description

As a Fendi Operations Manager, you will be responsible for the overall management of the store’s operations, team scheduling, merchandise, and customer service. They will also be responsible for supporting the achievement of the sales objectives, maintaining, and achieving operational and merchandising standards and goals, building highly motivated teams, and developing associates as needed. They will work closely with the Store Leaders by imparting critical business knowledge.

Qualifications

• Minimum 5 years of high-volume retail experience, luxury experience preferred.
• Minimum 3 years of confirmed experience in store operations.
• Ability to run schedules and deadlines.
• Minimum intermediate level digital literacy required.
• Ability to use POS system and its inventory management functions.
• Strong drive for results; goal oriented.
• Excellent interpersonal skills: the ability to communicate optimally both verbally and in writing.
• Able to work in a collaborative team environment.
• Ability to lift boxes/weight up to 25 lbs.
• Flexible schedule: ability to work some nights, weekends, and holidays.

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.

The base compensation for this role is $90,000-$115,000USD plus retail bonus. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.