Operations Manager

barnhart-crane-rigging; New York (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

401(k) match

Company vehicle or vehicle allowance

Medical and Paid Time Off

Community service opportunities

Job summary

Barnhart Crane & Rigging is looking for an Operations Manager in New York City. This highly visible role focuses on field leadership, driving daily execution, safety, and performance across branch operations.

The ideal candidate will have 5-10+ years of experience in field operations with a clear emphasis on coaching and developing teams. Benefits include competitive salary, bonus program, and 401(k) matching.

Qualifications

• 5–10+ years of industrial, construction, rigging, or related field operations experience.
• Proven ability to lead from the front line in a hands-on environment.
• Strong focus on coaching and developing field teams.

Responsibilities

• Lead, coach, and develop field employees including Crane Operators.
• Oversee day-to-day field operations and job scheduling.
• Conduct thorough Job Hazard Analyses and reinforce safety expectations.

Skills

Field leadership

Performance management

Safety compliance

Strong communication

Microsoft Office proficiency

Education

5–10+ years in field operations

College degree or equivalent experience

Tools

IFS ERP

Boom Up

Job description

Position Overview

Operations Manager is a highly visible, field-focused leadership role responsible for driving daily execution, safety, and performance across branch operations. Reporting to the Branch Manager, this position plays a critical role in developing field personnel, optimizing job execution, and reinforcing a culture of accountability and professionalism. This is not a desk-based role – success is driven by consistent presence in the yard and on job sites, providing hands‑on leadership and real‑time decision‑making.

Key Responsibilities

• Field Leadership & People Development
  • Lead, coach, and develop field employees including Crane Operators, Riggers, and Mechanics
  • Provide hands‑on mentorship in the yard and on job sites to elevate performance and accountability
  • Establish clear expectations for roles, training, and professional standards
  • Address performance and workplace challenges directly and promptly
  • Support recruiting, hiring, and onboarding of field personnel
• Daily Operations Execution
  • Oversee day‑to‑day field operations, including job scheduling, crew assignments, and equipment utilization
  • Balance changing priorities across people, equipment, and customer needs in real time
  • Maintain a strong presence in the yard and in the field to ensure safe, efficient job execution
  • Partner with the sales team to support successful project delivery
• Safety & Compliance Leadership
  • Lead engaging, high‑impact safety meetings that go beyond standard check‑the‑box approaches
  • Conduct thorough Job Hazard Analyses (JHAs) and reinforce safety expectations on‑site
  • Ensure compliance with DOT, SOPs, qualification requirements, and company safety standards
  • Drive accountability around incident prevention, equipment care, and post‑job reviews
• Operational Excellence
  • Identify and implement best practices to improve efficiency, productivity, and job profitability
  • Monitor and manage labor and equipment performance in alignment with company goals
  • Contribute to branch success metrics, including performance against monthly operational benchmarks
• Systems & Coordination
  • Utilize tools such as IFS ERP and Boom Up for scheduling, job tracking, and resource planning
  • Coordinate training assignments and maintain visibility into field personnel development
  • Support operational reporting and documentation as needed

Qualifications

• Required
  • 5–10+ years of industrial, construction, rigging, or related field operations experience
  • Proven ability to lead from the front line in a hands‑on, field‑based environment
  • Experience managing or leading crews, with a strong focus on coaching and development
  • Ability to multi‑task and adapt in a fast‑paced, changing operational environment
  • Strong communication skills with the ability to influence and mentor experienced field teams
  • Willingness to work a flexible schedule, including after‑hours support as needed
  • Proficient in Microsoft Office (primarily Outlook, Word, Excel)
• Preferred
  • Crane & rigging (C&R) or power generation experience
  • Prior experience improving field team performance, accountability, or culture
  • College degree or equivalent experience

Work Environment & Schedule

• Schedule: Monday–Friday, typically 7:00 AM – 5:00 PM
• On‑call: Required; flexibility to respond to after‑hours and occasional weekend needs
• Travel: Primarily local (within ~2 hours / 150 miles of the branch)
• Environment: Combination of yard, field/job sites, and limited office time

What Success Looks Like

• Performance in this role is measured by:
  • Strong field presence and leadership credibility
  • Improved crew performance, accountability, and engagement
  • Safe, compliant, and efficient job execution
  • Effective management of labor, equipment, and project expenses
  • Tangible improvements in operational discipline and professionalism

Barnhart Offers

• Competitive salary
• Bonus program that pays for performance
• $1 for $1 match on 401(k), capped at 10% of Pay
• Company vehicle or vehicle allowance
• Medical, Paid Time Off and Holiday, Disability, Life Insurance, and other additional personal and professional benefits are available
• Barnhart CARES family care and community service opportunities

Equal Opportunity Employment

EOE/AA Minority/Female/Disability/Veteran