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Operations Manager

Alteahc

Missouri

On-site

USD 68,000 - 75,000

Full time

10 days ago

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Job summary

Altea Healthcare is seeking an Operations Manager in Missouri to oversee the onboarding process for new providers and ensure compliance with operational procedures. The ideal candidate will possess strong organizational and communication skills, proficient in Microsoft Office and healthcare software. This full-time position is critical in managing facility operations, addressing issues, and collaborating with various teams to achieve operational goals.

Benefits

401(k)
Health insurance
Paid time off
Vision insurance

Qualifications

  • Strong proficiency in Microsoft Office.
  • Excellent communication and organizational skills required.
  • Experience in healthcare software systems preferred.

Responsibilities

  • Oversee onboarding of new providers and ensure operational compliance.
  • Monitor facility performance metrics and support coordination of activities.
  • Conduct monthly audits and develop staff training programs.

Skills

Proficient in Microsoft Office Suite
Strong organizational skills
Excellent communication skills
Interpersonal skills

Tools

Healthcare software (e.g., EMR systems)

Job description

This range is provided by Altea Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$68,000.00/yr - $75,000.00/yr

Job Title: Operations Manager

Job Type: Full -Time (Mon-Fri)

Location: Missouri

Salary: $68,0000 - $75,000 per year

Position Overview: The Operations Assistant plays a crucial role in overseeing the onboarding process for new providers, coordinating facility launches, and ensuring compliance with operational procedures. This position requires strong organizational skills, effective communication, and the ability to collaborate with various teams.

Key Responsibilities:

  • Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market.
  • Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance.
  • Support the coordination of operational activities and resources to ensure efficient and effective facility management.
  • Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards.
  • Facilitate communication and collaboration between facility staff, vendors, and other stakeholders.
  • Address and resolve operational issues, ensuring timely and effective solutions.
  • Contribute to the development of staff training programs and performance improvement initiatives.
  • Maintain up-to-date knowledge of industry trends, regulations, and best practices.

Facility Launch Responsibilities:

  • Collaborate with Directors and Implementation Manager on upcoming facility launches, ensuring smooth transitions.
  • Send appropriate signage and standing orders to facilities before launch dates.
  • Assist in completing credentialing packets for new locations as needed.
  • Arrange catering and lunches for facility launches.

Payroll Tracking:

  • Review payroll for daily rate providers to ensure compliance with clocking procedures and visit expectations.
  • Send payroll reports for W2/1099 employees with available data to DOO for approval and completion prior to submission to HR.

Monthly Audits and Reports:

  • Conduct monthly audits of the Provider Master list, checking licenses and certifications against state databases for renewals.
  • Monthly audits of CCM consents and provider compliance
  • Update the Facility Master list/Provider Master list for Sound ACO bi-monthly.
  • Twice monthly review and update the SNF/LTC census on the Facility Operations Tracker.
  • Complete audits and reports as directed by the VP of Operations, Senior Practice Manager, and Directors.

Meeting Attendance and Record Keeping:

  • Attend monthly state and RMD meetings.
  • Take minutes and distribute them promptly to attendees and upload to SharePoint.
  • Maintain and update Key Resources documentation.

General Duties:

  • Provide ongoing support to providers regarding equipment, prescription pads, and other needs.
  • Direct inquiries to the appropriate departments or directors.
  • Support the VP of Operations and Senior VP of Operations as required.
  • Perform additional duties as assigned.

Additional Responsibilities:

  • Maintain company equipment inventory, including laptops, prescription pads, and badges.
  • Assist with development of and maintain SOPs for departments are current and reflect new processes with updated documentation.
  • Conduct bi-monthly audits of provider licenses and certifications, sending reminders for expirations as necessary.
  • Collaborate with IT to maintain current company email distribution lists.

Qualifications

  • Proficient in Microsoft Office Suite and healthcare software (e.g., EMR systems).
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitals and Health Care

Referrals increase your chances of interviewing at Altea Healthcare by 2x

Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

Disability insurance

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