Operations Manager

D.c.-Global-Talent-Inc.; Miami (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Housing Allowance

Food Allowance

Insurance

Relocation Assistance

Job summary

Ultra-Luxury Private Resort in the Caribbean seeks an Operations Manager to serve as #2 on property, reporting to the General Manager. This hands-on leader will oversee daily Rooms, Guest Relations, Food & Beverage, and Spa operations with mobility across a large, low-density property.

A clear path to General Manager exists for the right candidate, with immediate start pending work permit processing. Role emphasizes guest experience ownership, cross-department coordination, and five-star service

Qualifications

• Experience in boutique luxury hospitality, not large-scale/high-volume operations.
• Physically active with ability to walk across a large, low-density property.
• Readiness to take on a General Manager role in the near term.

Responsibilities

• Oversee daily operations across Rooms, Guest Relations, F&B, and Spa.
• Ensure five-star service standards during full occupancy and high guest load.
• Lead guest-facing service delivery and maintain exceptional guest experiences across departments.
• Coordinate cross-department operations and mobility requirements across a large property.
• Position offers a clear path to General Manager for the right candidate.

Job description

Operations Manager Ultra-Luxury Private Resort | Caribbean

Compensation

• Base Salary: $60,000 / year ($5,000/month)
• Housing Allowance + Food Allowance
• Insurance
• Relocation Assistance

Role Overview

Serves as the #2 on property at an ultra-luxury, all-inclusive private resort, reporting directly to the General Manager. This is a hands‑on, guest‑facing leadership role overseeing daily operations across Rooms, Guest Relations, Food & Beverage, and Spa. A clear path to General Manager exists for the right candidate as the role evolves. Start is immediate, pending work permit processing (approx. 2 months).

Key Deliverables

• Guest experience ownership — lead guest‑facing service delivery across all departments at a private, high‑touch resort operating at full occupancy whenever guests are in‑house
• Cross‑departmental oversight — manage Rooms, Guest Relations, F&B, and Spa operations; Engineering/Maintenance is supported by a separate regional director, requiring less direct involvement
• Hands‑on leadership — maintain a highly visible, active presence across an extensive, low‑density property requiring significant mobility and stamina
• Operational continuity — ensure consistent five‑star service standards across an expansive, amenity‑rich resort layout
• Flexibility for peak periods — manage extended hours during full‑occupancy guest stays; availability for long, non‑standard hours is mandatory during these periods

Required Qualifications

• Strong background in Rooms operations (F&B leadership is already covered at the GM level)
• Experience in boutique luxury hospitality — not large‑scale/high‑volume hotel operations
• Physically active and comfortable with significant walking across a large, low‑density property
• Experience in Asian luxury hospitality markets strongly preferred
• Caribbean experience a plus but not required
• Demonstrated readiness to take on a General Manager role in the near term

Client identity withheld pending mutual candidate interest. Full benefits shared upon progression.