General Manager

DC Global Talent Inc.

Miami (FL)

On-site

USD 50,000 - 130,000

Full time

14 days+

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Job summary

An established industry player is seeking an experienced General Manager to lead a prestigious boutique wellness resort in the Caribbean. This role demands a visionary leader who excels in luxury hospitality and wellness programming. Responsibilities include overseeing operations, enhancing guest experiences, and driving revenue. The ideal candidate will possess a strong financial acumen and a proven track record in managing high-performing teams. This exciting opportunity offers career growth and a chance to make a significant impact in a thriving environment.

Qualifications

10+ years in hospitality management with luxury resort experience.
Strong financial management and leadership skills are essential.

Responsibilities

Oversee daily resort operations and enhance guest satisfaction.
Implement strategic initiatives for profitability and brand reputation.

Skills

Leadership Skills

Financial Acumen

Problem-Solving

Fluency in English

Fluency in Spanish

Education

Bachelor's Degree in Hospitality

Bachelor's Degree in Business

Job description

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Direct message the job poster from DC Global Talent Inc.

D.C. Global Talent Inc. Leading the Way in Caribbean & Americas Hospitality and Foodservice Recruitment.

This position needs relocation to the Caribbean.

A prestigious boutique wellness resort in the Caribbean is seeking an experienced General Manager to oversee all aspects of resort operations, guest experience, and team leadership. This role requires a visionary leader with a deep understanding of luxury hospitality, wellness programming, and exceptional service standards. The ideal candidate will be responsible for driving revenue, maintaining operational excellence, and ensuring a world-class guest experience.

Key Responsibilities:

Lead and manage daily resort operations, including front office, housekeeping, food & beverage, spa, and wellness programming.
Develop and implement strategic initiatives to enhance guest satisfaction, profitability, and brand reputation.
Oversee budgeting, financial performance, and cost control measures to maximize revenue and maintain operational efficiency.
Foster a culture of excellence by recruiting, training, and mentoring a high-performing team.
Maintain strong relationships with vendors, partners, and local stakeholders to support resort operations and sustainability initiatives.
Ensure compliance with all legal, regulatory, and company policies.
Implement innovative marketing strategies to attract and retain high-end clientele.
Monitor guest feedback and implement service improvements as needed to maintain a 5-star experience.
Collaborate with ownership to develop long-term growth strategies and expansion opportunities.

Qualifications & Experience:

Minimum Bachelors Degree in Hospitality, Business or related field.
Minimum of 10 years of hospitality management experience, with at least 5 years in a luxury resort or wellness-focused property.
Proven leadership skills with a track record of building and leading successful teams.
Strong financial acumen, including P&L management, budgeting, and forecasting.
Deep understanding of luxury guest expectations, wellness trends, and experiential travel.
Exceptional problem-solving and decision-making abilities.
Fluency in English and Spanish preferred.
Experience working in the Caribbean or Latin America is a plus.
Competitive salary with performance-based incentives.
Opportunities for career growth and professional development.

Seniority level