Operations Manager

Sky Zone Trampoline Park; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

NEW Sky Zone Louisville is seeking an experienced Operations Manager to oversee the daily facility operations, ensuring guest satisfaction and strict safety standards.

You will lead a team, schedule staff for weekends and holidays, handle operational challenges, and collaborate with departments to meet business goals and enhance the guest experience.

Qualifications

• 3+ years of management experience in a similar setting.
• Ability to lift up to 30 lbs and stand/walk for 8 hours.

Responsibilities

• Oversee daily operations to ensure efficiency and guest satisfaction.
• Lead and mentor a team to deliver exceptional service and maintain safety standards.
• Schedule and supervise staff during peak times, including weekends and holidays.
• Ensure compliance with company policies, safety regulations, and procedures.
• Handle operational challenges proactively and provide solutions.
• Collaborate with other departments to meet business goals and enhance guest experience.

Skills

Leadership

Team management

Problem solving

Organizational skills

Job description

Join Our Team as an Operations Manager at NEW Sky Zone Louisville, KY!

Are you a dynamic leader with a passion for creating seamless operations? NEW Sky Zone, located in Louisville, KY, is looking for an experienced and dedicated Operations Manager to join our team. If you thrive in a fast-paced environment, enjoy managing teams, and are ready to take on a rewarding challenge, we’d love to hear from you!

What You’ll Be Doing

As the Operations Manager, you’ll play a pivotal role in ensuring the smooth day-to-day operations of our facility. Your responsibilities will include:

• Overseeing and managing daily operations to ensure efficiency and customer satisfaction.
• Leading and mentoring a team to deliver exceptional service and maintain safety standards.
• Scheduling and supervising staff during peak times, including weekends and holidays.
• Ensuring compliance with company policies, safety regulations, and operational procedures.
• Handling operational challenges with a proactive and solutions-oriented approach.
• Collaborating with other departments to meet business goals and enhance the guest experience.

What We’re Looking For

We’re searching for a candidate who brings both experience and enthusiasm to the role. To be successful, you’ll need:

• At least 3 years of management experience in a similar role.
• The ability to lift up to 30 lbs and stand/walk for 8-hour shifts.
• Availability to work weekends (Friday, Saturday, Sunday) and during peak seasons.
• Flexibility to work Black Friday, the days leading up to and after Christmas, while enjoying time off on Thanksgiving and Christmas Day.
• Strong leadership, organizational, and problem-solving skills.
• A professional demeanor with the ability to provide a resume and professional references.
• Must be at least 21 years old and able to pass a background check.

Why Join Us?

At NEW Sky Zone Louisville, we pride ourselves on creating a fun, energetic, and safe environment for both our guests and team members. While we do not offer additional benefits, this role provides an excellent opportunity to grow your career in a supportive and fast-paced setting.

Ready to Apply?

If you meet the qualifications and are excited about the opportunity to lead operations at NEW Sky Zone Louisville, we’d love to hear from you! Submit your resume and professional references today, and let’s get started on this exciting journey together.