Team Lead

Sky Zone Trampoline Park; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Sky Zone Louisville is seeking a Team Lead to guide the guest experience and ensure safety while delivering high-energy service.

Lead and inspire a team, monitor park activities, handle guest concerns, and support daily operations. Requires 3 years of leadership or customer-facing experience and the ability to stand, walk, and lift up to 30 lbs. Join a dynamic trampoline park environment that values teamwork and hands-on problem solving.

Qualifications

• 3 years of leadership or customer-facing experience.
• Ability to stand and walk for extended periods and lift up to 30 lbs.
• Friendly and approachable personality that makes guests and team members feel valued.
• Proactive problem-solving mindset to tackle challenges.
• Strong communication skills to engage with guests effectively.

Responsibilities

• Lead and inspire team members to create a welcoming and exciting environment for guests.
• Monitor park activities and ensure safety protocols are followed.
• Address guest concerns and feedback with professionalism.
• Assist with day-to-day operations, including standing and walking up to 8 hours.
• Be hands-on when needed, including lifting up to 30 lbs.
• Act as a problem-solver to resolve issues quickly and effectively.

Skills

Leadership experience

Physical stamina

Positive attitude

Problem solving

Guest-focused

Job description

Lead the Fun as a Team Lead at NEW Sky Zone Louisville, KY!

Are you ready to take your leadership skills to new heights? At NEW Sky Zone in Louisville, KY, we’re all about creating unforgettable experiences for our guests. As a Team Lead, you’ll play a key role in making sure our park is a place where fun and safety go hand in hand. If you’re a natural leader with a positive attitude and a knack for problem-solving, we’d love to have you on board!

What You’ll Be Doing

As a Team Lead, you’ll be the go-to person for ensuring smooth operations and delivering top-notch guest experiences. Here’s a glimpse of your responsibilities:

• Lead and inspire team members to create a welcoming and exciting environment for guests.
• Monitor park activities, ensuring safety protocols are followed at all times.
• Address guest concerns and feedback with professionalism and a friendly demeanor.
• Assist with day-to-day operational tasks, including standing and walking the park for up to 8 hours.
• Be hands-on when needed, including lifting up to 30 lbs as part of park operations.
• Act as a problem-solver, stepping in to resolve any issues that arise quickly and effectively.

What We’re Looking For

To thrive in this role, you’ll need to bring the following to the table:

• Experience: 3 years of relevant experience, ideally in a leadership or customer-facing role.
• Physical Stamina: Ability to stand and walk for extended periods and lift up to 30 lbs.
• Positive Attitude: A friendly and approachable personality that makes guests and team members feel valued.
• Problem-Solving Skills: A proactive mindset to tackle challenges and ensure smooth operations.
• Guest-Focused: Strong communication skills to engage with guests and address their needs effectively.

Why Join NEW Sky Zone?

At NEW Sky Zone Louisville, we’re more than just a trampoline park – we’re a community built on energy, fun, and teamwork. As a Team Lead, you’ll be part of a supportive environment where your leadership skills can shine. While there are no additional benefits provided, this role offers the chance to grow your career in a dynamic and exciting setting.