Operations Manager

Med One Group; Hayward (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Health Savings Account

Life Insurance

Disability Insurance

401(k) plan

401(k) match

Paid time off

Holiday pay

Performance bonus

Job summary

Med One Group, a leader in medical equipment rental and finance, seeks an Operations Manager to lead the Hayward warehouse. This full-time, salaried role starts at $80,000–$95,000, depending on experience, with responsibilities spanning daily operations, logistics, and customer service.

You will guide a team focused on processing, delivery coordination, inventory, and service excellence. The candidate will manage contracts and budgets, partner with Sales to optimize performance, and drive

Qualifications

• Bachelor's degree or equivalent in warehouse operations, operations management, or supervisory role.
• 3–5 years of leadership experience with ability to motivate teams and drive results; experience in medical equipment rental industry preferred.
• Strong written and verbal communication skills with the ability to build relationships and deliver excellent customer service.

Responsibilities

• Oversee warehouse and office operations, ensuring efficiency and safety.
• Lead by example and set high performance standards for teams and processes.
• Collaborate with Sales to deliver customer-focused solutions and strengthen client relationships.
• Manage contracts and oversee P&L statements and budgets to support profitability.
• Drive continuous improvement across processes, products, and services and embrace change.
• Participate in on-call rotations and respond to after-hours needs as required.

Skills

Leadership experience

Customer service

Communication skills

Organizational skills

Education

Bachelor's degree or equivalent in warehouse ops/supervision

Tools

PC-based applications

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Operations Manager

Rental Operations- Hayward, CA

About Med One Group

Med One Group, a leader in the medical equipment rental and finance industry for over 25 years, is seeking a self-motivated Operations Manager to lead our distribution warehouse in Hayward, CA. This is a full-time, salaried position with a starting base salary of $80,000-$95,000, depending on experience.

In this role, you will oversee day-to-day warehouse operations while partnering closely with the Sales team to ensure exceptional customer service and operational excellence. The Operations Manager provides leadership, direction, and development to a team responsible for medical equipment processing, delivery coordination, scheduling, inventory management, and customer service.

Essential Functions

• Thrive in a fast-paced environment.
• Establish clear, measurable goals aligned with organizational objectives, ensuring strong alignment between people, processes, and strategy to drive consistent execution.
• Set high performance standards, hold teams accountable, and ensure full compliance with all policies and procedures.
• Lead by example by demonstrating a positive, committed approach to the business, colleagues, cross-functional partners, direct reports, and clients.
• Collaborate with Sales and leadership to deliver customer-focused, win-win solutions.
• Build and strengthen customer relationships in close partnership with the Sales team.
• Oversee facility operations, including warehouse and office organization, cleanliness, supply inventory, coordination with home office IT, business licenses, and relationships with local property management.
• Apply strong business and financial acumen by managing contracts and overseeing Profit & Loss (P&L) statements and budgets to support account profitability.
• Drive continuous improvement across processes, products, and services while embracing innovation, change, and adaptability.
• Maintain flexibility to work evenings, weekends, holidays, and emergency off-hours as business needs require.
• Participate in an on-call rotation and respond to after-hours calls as needed to support staff and operations.

Job Requirements

• Bachelor's degree or equivalent professional experience in warehouse operations, operations management, or a supervisory role.
• 3 to 5 years of leadership experience with a demonstrated ability to motivate teams, work independently, and take initiative. Experience in the medical equipment rental industry is preferred.
• Strong written and verbal communication skills with the proven ability to build relationships and deliver excellent customer service.
• Proficiency with PC-based applications, excellent organizational skills, and strong attention to detail.

Additional Information

Med One offers a great work environment with a team of dedicated coworkers who take pride in what they do. We offer a competitive salary and a comprehensive benefits package.

• medical, dental, and vision insurance
• a Health Savings Account partially funded by Med One
• life insurance
• short- and long-term disability coverage
• a 401(k) plan through Vanguard, which employees are eligible to contribute to beginning on the first of the month following 30 days of employment
• Med One matches 401(k) contributions up to 5% after one year of service
• paid time off, holiday pay, and a quarterly performance-based bonus

If you're a motivated leader who thrives in a collaborative, customer-focused environment, we'd love to hear from you.

Location Hayward, CA

This position is currently accepting applications.