Operations Manager

Keurig Dr Pepper; Harlingen (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Keurig Dr Pepper seeks an Operations Manager to guide the Harlingen and Corpus Christi warehouse operations, focusing on safety, performance, and continuous improvement. You will lead cross-functional teams and drive efficient processes across shifts.

You will mentor leaders, coach talent, and ensure adherence to policies while balancing cost and customer satisfaction. This role demands strategic and hands-on leadership in a fast-paced distribution environment.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics or related field with 3+ years in DC/DSD warehouse environment is preferred.
• High school diploma or GED with 5+ years in a distribution center/DSD warehouse environment will also be considered.
• Prior people leadership experience in a distribution center or operations environment.
• Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

Responsibilities

• Lead and manage diverse working teams including talent selection, leadership development, and supervision of the warehouse facility.
• Develop team to solve day-to-day operational issues to reach short- and long-term performance goals with urgency, integrity and trust.
• Administer company policies and standard operating procedures, including safety, food safety, and environmental policies.
• Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts.
• Engage and collaborate with internal partners and functions to meet customer demands and provide high-quality customer service.
• Regularly switch between hands-on tactical and strategic work as necessary.
• Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost.
• Apply change management experience while explaining change to frontline associates

Skills

People leadership

Data analysis

Cross-functional collaboration

Change management

Customer focus

Education

Bachelor's Degree in Business, Supply Chain Management, Logistics, or related field

High school diploma or GED

Tools

Microsoft Office Suite

Job description

You'll coach and mentor leaders. You'll create and execute ambitious business and people strategies. You'll play an important leadership role in our diversity & inclusion efforts. We love passionate, courageous leaders who work with agility and are excited by new challenges. You'll need to have a team-first mentality, strong customer centric and influencing skills, an entrepreneurial spirit, business insight and analytical capability, and a heart for supporting the needs of our team members. Will you be the next member of our talented team? If you're ready, here's more about the job!

Job Summary

As an Operations Manager, you will be responsible for the overall direction, guidance, and safety of our warehouse facility in Harlingen and Corpus Christi, TX. You will lead and execute continuous improvement initiatives across cross-functional teams and projects, report on progress, make recommendations and support implementation.

Your Responsibilities

• Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of warehouse facility.
• Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust.
• Administer company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety and environmental policies and procedures.
• Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts.
• Engage and collaborate with internal partners and functions to meet customer demands and provide high quality customer service.
• Regularly flex between hands on tactical and strategic work as necessary.
• Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost.
• Apply change management experience while also explaining change effectively to frontline associates

Qualifications

High school diploma or general equivalency diploma (GED) with 5 years' experience in a distribution center / DSD Warehouse environment OR a Bachelor's Degree in Business, Supply Chain Management, Logistics, or related field with 3 years' experience in a distribution center / DSD Warehouse environment Prior people leadership experience in a distribution center or operations environment Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)