Operations Manager

ID Logistics US; Frackville (PA); On-site; USD 87,000 - 95,000; Full time

Benefits offered by this job

Performance-based bonus

Job summary

ID Logistics US in Frackville, PA is seeking an Operations Manager to lead multi-site supply chain operations. You will drive warehousing, packaging, and transportation performance, cost control, and customer satisfaction in a fast-paced environment.

This role requires strong leadership, Lean/Six Sigma mindset, and proven ability to manage budgets, schedules, and teams. Travel up to 25% and a competitive base salary with a performance bonus are offered.

Qualifications

• 5+ years management experience in a high-volume 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience.
• Strong background in both inbound or outbound operations.
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Responsibilities

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectations.
• Evaluate overall operations and develop short- and long-term goals that drive performance and accountability.
• Oversee warehousing, distribution, packaging, and transportation operations to meet company and customer requirements.
• Lead with continuous improvement mindset to enhance service, efficiency, and profitability.
• Drive a culture of safety, accountability, and high performance across all teams.
• Ensure compliance with company, customer, and government regulatory requirements.
• Own and manage budget and P&L for operations with focus on results and cost control.
• Develop work plans that optimize staffing levels, control labor costs, and improve retention.
• Maximize quality and productivity by setting clear expectations, analyzing performance, and coaching.
• Participate in collection and review of performance metrics for informed decisions.
• Prepare and submit weekly and monthly reports emphasizing performance outcomes and opportunities.
• Deliver a high-performance experience to associates and customers through strong leadership.

Skills

Leadership

Strategic thinking

Communication

Problem solving

Education

Bachelor's degree in supply chain or logistics or related field

Tools

WMS

ADP (WorkForce Now/WorkForce Manager)

Microsoft Office

Data analysis tools

Job description

About Us

ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

Job Description

ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

Position Overview

The Operations Manager is responsible for managing all aspects of a supply chain operation. This role requires a highly motivated, results-driven leader who thrives in a fast-paced environment and takes ownership of both performance and team development. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location: Frackville, PA

Work Schedule: Wed-Sat, Day Shift

Travel Specifics: 25%

Competitive Compensation: Attractive annual salary of $87,000-$95,000 plus a performance-based bonus

Key Responsibilities

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and exceed customer expectations
• Evaluate overall operations and develop short- and long-term goals that drive performance and accountability
• Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met
• Lead with a mindset of continuous improvement, proactively identifying opportunities to enhance service, efficiency, and profitability
• Drive a culture of safety, accountability, and high performance across all teams
• Ensure compliance with all company, customer, and government regulatory requirements
• Own and manage budget and P&L for operations with a focus on results and cost control
• Develop work plans that optimize staffing levels, control labor costs, and improve retention
• Maximize quality and productivity by setting clear expectations, analyzing performance, and addressing gaps through coaching and development
• Participate in the collection and review of performance metrics to drive informed decision-making
• Prepare and submit weekly and monthly reports with a focus on performance outcomes and improvement opportunities
• Deliver a consistent, high-performance experience to both associates and customers through strong leadership and engagement

Be part of a forward-thinking company that values creativity, accountability, and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect, inclusivity, and a shared drive to win.

If you are highly motivated, results-driven, and bring a strong sense of ownership and drive, we would love to hear from you.

This position is not eligible for immigration sponsorship.

#IND123

Requirements

Minimum Requirements:

• 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
• High volume e-commerce experience
• Strong background in both inbound or outbound
• Critical thinking, problem solving and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications:

• Bachelor's degree in supply chain or Logistics or business-related field preferred.
• 3PL experience.