Operations Manager

Integral Federal, Inc.; Fort Meade (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with immediate vesting

Paid Time Off & Holidays

Bonuses & Awards

Professional Training Reimbursement

Job summary

Integral Federal, Inc. supports the Defense Information Systems Agency (DISA) by developing and integrating agency business systems across personnel, financial, telecommunications, contract management and customer relations domains.

Based in Fort Meade, MD, the role involves design and analysis of server environments, ongoing performance monitoring, patching, security enforcement, audits, and disaster recovery planning to sustain mission-critical operations for DISA.

Qualifications

• Bachelor’s degree in IT-related field with 4 years of experience OR Bachelor’s degree with 6+ years of relevant experience.
• Demonstrated experience performing Automated Service Interruptions (ASIs) and STIG compliance.
• IAT Level II baseline certification.
• Registered IAT Level II baseline certification (preferred Security+ CE).
• Secret Clearance.

Responsibilities

• Provide system design and analysis in support of program and mission-specific server environments.
• Maintain server efficiency by monitoring performance and managing disk space utilization.
• Ensure current patching requirements are met with ASIs and system availability.
• Maintain a robust network environment with regular testing and preventive maintenance.
• Implement and verify preventive security measures per cybersecurity policies.
• Provide weekly audit reports and coordinate with stakeholders to resolve incidents.
• Troubleshoot network component and configuration issues and implement solutions.
• Install, test, maintain, upgrade, and develop production and development servers and applications.
• Perform regular backups and validate backup plans and disaster recovery processes.
• Review audit logs and recover data as required.
• Enforce DoW policies, manage user accounts, and ensure proper access control.
• Implement patches including IAVA/IAVB/TA/TCNO and maintain STIG-compliant OS.

Skills

System design and analysis

Server performance monitoring

Patching procedures

Security controls compliance

Audit reporting

Troubleshooting network issues

Backup and disaster recovery planning

STIG compliance

IAVA/IAVB/TA/TCNO compliance

Education

Bachelor’s Degree in IT-related field

Tools

CCNA Security

CySA+

GICSP

GSEC

Security+CE

CND

SSCP

Job description

The Operations Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which includes systems that address key area such as personnel management, financial management, telecommunication services, contract management, and customer relations among other support services to the DISA mission.

• Provide system design and analysis in support of program and mission-specific server environments.
• Maintain server efficiency by continuously monitoring system performance, enhancing system responsiveness, and managing disk space utilization
• Ensure current patching requirements are met by performing Automated Service Interruptions (ASIs) in accordance with approved schedules and system availability requirements.
• Maintain a robust and stable network environment by conducting regular system testing and preventive maintenance activities. All testing and maintenance efforts shall be documented and aligned with established configuration management and change control processes.
• Implement and verify that all preventive security measures are operational and compliant with applicable cybersecurity policies and directives.
• Provide weekly audit reports from all mission servers maintained by HNC-TO and coordinate with stakeholders to resolve incidents or anomalies identified through system audits and event logs.
• Provide troubleshooting support to identify and resolve network component and configuration issues. Analyze problem areas, recommend corrective actions, and implement solutions to restore full network functionality.
• Install, test, maintain, upgrade, and develop production and development servers and application software.
• Perform daily, weekly, and monthly scheduled backups on production and development systems to include validation of backups, backup plan, disaster recovery plan, and backup of data prior to ASI.
• Review audit logs and recover data on operational systems as required.
• Enforce DoW system and security policies, establish and monitor user accounts, install system upgrades, manage system resources, optimize system efficiencies, and ensure only authorized personnel access data.
• Implement applicable patches including Information Assurance Vulnerability Alerts (IAVA), IA Vulnerability Bulletins (IAVB), Technical Advisories (TA), and Time Compliance Network Orders (TCNO) for all applicable operational systems. STIG Compliance Maintain Operating System (OS) software and hardware in accordance with applicable STIG guidance.

Required

• Bachelor’s Degree in IT related degree with 4 years experience OR Bachelor Degree with minimum 6 years of relevant experience
• Demonstrated experience performing Automated Service Interruptions (ASIs) and STIG compliance.
• Have and maintain IAT Level II baseline certification,
• Registered IAT Level II baseline certification either CCNA Security, CySA+**, GICSP, GSEC, Security+CE, CND and SSCP (preferred Security+ CE certificate)
• Secret Clearance

Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.

Integral is headquartered in McLean, VA and serves clients throughout the country.

We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Our package also includes

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off & Holidays
• Earned Bonuses & Awards
• Professional Training Reimbursement
• Employee Assistance Program

Equal Opportunity Employer/Protected Veteran/Disability