Operations Manager

fishwindowcleaningcareers; Fairfax (VA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Advancement opportunities

Paid time off

Job summary

FISH Window Cleaning is hiring a full-time Manager to oversee daily production, scheduling, and distribution of work orders in Fairfax, VA.

You will recruit, train, and lead window cleaners, conduct weekly safety trainings, manage payments, and pursue new commercial business through direct cold calls.

This position offers a competitive salary with bonus opportunities, on-the-job training, and benefits including health, vision, dental, 401(k) with matching, and paid time off.

Qualifications

• Previous management experience preferred.
• Valid driver’s license and reliable transportation.
• Live in Fairfax, Arlington or Loudoun Counties.

Responsibilities

• Manage daily production including scheduling and distribution of work orders and ensure all work orders are complete each week.
• Inventory window cleaning equipment and ensure functionality of equipment.
• Manage commercial and residential account work and coordinate with customer contacts.
• Handle payments, deposits, and processing.
• Manage cleaners including performance reviews, discipline and recognition.
• Manage recruitment, hiring and training of window cleaners.
• Conduct weekly safety training for window cleaners and document all safety incidents.
• Strategically and systematically develop a commercial customer base through direct cold-call sales effort and follow up phone calls.
• Weekly, monthly, quarterly, or annual sales goals to meet for bonus structure.
• Clean windows as needed.

Skills

Management experience

Sales experience

Customer service

Training

Organizational skills

Interpersonal skills

Team leadership

Communication skills

Job description

Benefits:

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Opportunity for advancement
• Paid time off

Job Description:

• Manage daily production including scheduling and distribution of work orders and ensure all work orders are complete each week
• Inventory window cleaning equipment and ensure functionality of equipment
• Manage commercial and residential account work and coordinate with customer contacts
• Handle payments, deposits, and processing
• Manage cleaners including performance reviews, discipline and recognition
• Manage recruitment, hiring and training of window cleaners
• Conduct weekly safety training for window cleaners and document all safety incidents
• Strategically and systematically develop a commercial customer base through direct cold-call sales effort and follow up phone calls
• Weekly, monthly, quarterly, or annual sales goals to meet for bonus structure
• Clean windows as needed

Physical Requirements:

• Able to stand on feet for long periods of time
• Able to lift up to 60 lbs.
• Able to do repetitive motion with hands, wrist and arms
• Able to work with arms above head
• Able to bend and squat to ground level
• Able to work in temperatures ranging from 0 to 110 degrees
• Able to assemble, lift and climb ladders up to 30 feet

Job Requirements:

• Excellent organizational skill
• Previous management experience preferred
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks
• Ability to prioritize and assign responsibilities to others
• Good oral and written communication skills
• Team building skills
• Experience selling and/or working with customers preferred
• Ability to train others
• Valid driver’s license
• Reliable transportation
• Liability car insurance
• Live in Fairfax, Arlington or Loudoun Counties

FISH offers:

• On-the-job training
• No nights or weekends
• Competitive salary and bonus opportunities
• Uniforms furnished

Compensation:

Salary - $40K Plus Bonus & Incentives - Total Package up to $70K

This is a full time position