Operations Manager

Sunstate Equipment Co.; El Paso (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company truck

Cell phone

Laptop provided

Annual bonus

401K matching

Benefits package

Work boot allowance

Free equipment rental

My Holiday

Job summary

Sunstate Equipment Co. is seeking an Operations Manager to lead branch operations, oversee fleet performance, and drive safety and service standards with a skilled team. This role emphasizes coaching, performance reviews, and cross-functional collaboration to meet sales and efficiency goals.

The position requires strong leadership, excellent communication, and a commitment to empowering employees while delivering exceptional customer service. On-site, full-time role with growth opportunities.

Qualifications

• 3+ years of strong leadership experience.
• Proven track record developing and empowering teams.
• Maintain high safety and service standards.
• Excellent verbal and written English communication.
• Strong customer relations and problem solving.
• Intermediate typing and computer skills with MS Office.
• Collaborate with branch employees to meet sales goals.

Responsibilities

• Review daily, weekly and monthly reports with Branch Manager and take corrective action.
• Monitor fleet performance and requisition equipment as needed.
• Provide coaching and growth opportunities for workforce.
• Participate in employee performance reviews and training plans.
• Promote a teamwork-oriented environment for exceptional customer service.
• Develop and empower employees to make sound decisions.
• Communicate with sales on leads and customer feedback for service excellence.
• Monitor training tools to ensure strong service skills of inside sales.

Skills

Leadership

Team development

Safety standards

Communication

Customer relations

MS Office

Branch coordination

Collaboration

Tools

Microsoft Office

Job description

Operations Manager

Sunstate Equipment Co.: Where Safety and People are Core Values

We care about our People and it shows!

Hiring Immediately; Pay dependent on experience; PAID WEEKLY!

Typical Schedule: Monday - Friday (55-60 Hrs./Wk.)

Sunstate's Advantages

• Company truck, cell phone, and laptop provided
• Annual Bonus
• 401K Matching
• Amazing Benefits package
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique "My Holiday" benefit lets you celebrate any holiday without using personal time!

Position Requirements

Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

• Strong leadership experience 3+ years required
• Proven track record developing and empowering your team
• Maintain High standards with regards to Safety and Service
• Advanced communication skills, both verbally and written, in English.
• Advanced customer relations and problem-solving skills.
• Intermediate typing and computer skills - specifically with Microsoft Office
• Collaboratively work with branch employees and management to achieve business sales and efficiency goals.

What you will enjoy doing

• Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
• Monitor fleet performance and prepare equipment requisitions for additional equipment.
• Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
• Participate in employee job performance reviews and develop action plans for their continual training and development
• Promote a teamwork-oriented environment to provide exceptional customer service
• Develop and empower all employees to make sound decisions
• Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
• Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-kin work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify