Operations Manager

Sunstate Equipment Co.; Beaumont (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company truck, cell phone, and laptop

Annual Bonus

401K Matching

Benefits package

Boot allowance

Equipment rental free

My Holiday

Job summary

Sunstate Equipment Co. in Texas seeks an Operations Manager to lead branch performance, coach teams, and ensure safety and service excellence.

You will review reports with the Branch Manager, monitor fleet, conduct monthly safety meetings, and drive training and development to improve sales and efficiency. A robust benefits package and growth opportunities are offered.

Qualifications

• Strong leadership experience, 3+ years required.
• Construction/Construction Rental experience a plus.
• Previous sales experience preferred.
• Proven track record developing and empowering your team.
• Maintain high standards in safety and service.
• Advanced communication skills in English.
• Advanced customer relations and problem-solving skills.
• Intermediate typing and computer skills; MS Office.
• Collaboratively work with branch staff to hit sales/efficiency goals.
• Bilingual a plus.

Responsibilities

• Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action.
• Monitor fleet performance and prepare equipment requisitions for additional equipment.
• Conduct monthly Safety Meeting and maintain safety culture.
• Participate in training development to grow the workforce and provide coaching.
• Participate in employee performance reviews and create development plans.
• Promote a teamwork-driven environment to deliver exceptional customer service.
• Develop and empower employees to make sound decisions.
• Assist in maintaining facility, equipment, and delivery fleet standards.
• Communicate with sales on leads and feedback to ensure service excellence.
• Assist in monitoring training tools to ensure inside sales skills.

Skills

Leadership

Sales experience

Communication

Customer relations

Problem solving

Team empowerment

English language

Bilingual

Tools

MS Office

Job description

Operations Manager

Sunstate Equipment Co.: Where Safety and People are Core Values

We care about our People and it shows!

Sunstate's Advantages

• Company truck, cell phone, and laptop provided
• Annual Bonus
• 401K Matching
• Amazing Benefits package
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique "My Holiday" benefit lets you celebrate any holiday without using personal time!

Position Requirements

Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

• Strong leadership experience 3+ years required
• Construction/Construction Rental experience a plus
• Previous sales experience preferred
• Proven track record developing and empowering your team
• Maintain High standards with regards to Safety and Service
• Advanced communication skills, both verbally and written, in English.
• Advanced customer relations and problem-solving skills.
• Intermediate typing and computer skills - specifically with Microsoft Office
• Collaboratively work with branch employees and management to achieve business sales and efficiency goals.
• Bilingual a plus

What you will enjoy doing

• Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
• Monitor fleet performance and prepare equipment requisitions for additional equipment.
• Conduct monthly Safety Meeting, while maintaining safety culture
• Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for each individual. Provide immediate coaching and guidance as it relates to their performance
• Participate in employee job performance reviews and develop action plans for their continual training and development
• Promote a teamwork-oriented environment to provide exceptional customer service
• Develop and empower all employees to make sound decisions
• Assist in maintaining company standards with the facility, equipment and delivery fleet. This includes cleanliness, organization and appearance of personal workspaces
• Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
• Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify