Operations Manager

DTJ Design Inc; Denver (CO); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Medical insurance

Dental insurance

Disability insurance

PTO 3 weeks + holidays

Job summary

DTJ Design is seeking an experienced Operations Manager to lead the day-to-day operations of the design firm and oversee contracts administration, licenses, facilities, and vendor relations across multiple offices. The role requires strategic thinking, process improvement, and strong collaboration with Partners and the President/CEO.

Based in Denver operations, you will manage lease administration, capital projects, and office workflow while guiding the team to maximize efficiency and revenue.

Qualifications

• 5+ years of operations, office management, or related experience in a professional services/design firm.
• Bachelor's degree in Business Management or related field preferred.
• Technically savvy with knowledge of corporate operations best practices.
• Ability to interface with all staff levels and manage vendor relationships.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead day-to-day operations and oversight of administrative staff and remote offices.
• Oversee Contracts Administration, including reviewing, editing, and storing contracts.
• Manage licenses and compliance for business and individual licenses.
• Coordinate facilities: lease management, space planning, and capital projects.
• Liaise with building management, real estate brokers, and vendors.
• Identify opportunities to improve processes and revenue, and implement initiatives.

Skills

Operations management

Vendor management

Microsoft Office

Education

Bachelor's degree in Business Management

Tools

MS Office Suite

Job description

DTJ DESIGN (DTJ) is an award-winning international design firm based in Boulder, Denver, Austin, and Atlanta, known for integrating landscape and challenging topography with the built environment. DTJ has a diverse portfolio at various scales, demonstrating our depth and capabilities with community design, residential communities, planned environments, parks and open space, resort and hospitality, themed entertainment, urban regeneration, and mixed‑use places across a wide range of geographies.

At DTJ, we push the limits of design. We strategize and explore. We work hard and laugh hard. And we help our clients “Experience Creativity” at every turn. DTJ provides a vibrant, supportive, and integrated atmosphere for designers to excel within a collaborative studio of Architects, Landscape Architects, and Planners. Join our team of epic creators!

The Operations Manager will lead and direct the overall day‑to‑day operations of DTJ Design and provide oversight and support to the administrative staff and functions of remote offices. This high visibility role will also manage the Contracts Administration process and work closely with all the Partners of the firm, as well as the President and CEO.

Key Responsibilities:

• Manages the Contracts Administration process to include reviewing, tracking, editing, and formatting contracts, including AIA as well as DTJ or client generated contracts. Recommends and performs edits to improve or enhance contracts as well as protect DTJ Design’s interests. Ensures executed contracts are shared with all appropriate parties and stored correctly.
• Oversees Harbor compliance process for Company Business Licenses and Individual Professional Licenses.
• Manages facilities for offices to include:
• Lease Management; Lease administration
• Capital project planning and management
• Employee space planning
• Liaison with Building Property Management team; Commercial Realtors as needed
• Manages or assists in purchasing activities including supplies and other facility needs.
• Discover and evaluate opportunities to create initiatives that further the company’s overall goals.
• Coordinate diverse teams to foster an exchange of ideas and provide cross‑team learning opportunities
• Identify potential problems and points of friction to find solutions in order to maximize efficiency and revenue.
• Contribute operational information and recommendations to strategic plans and reviews; prepare and complete action plans
• Develop, implement, enforce, and evaluate policies and procedures; Oversee large equipment contract needs and maintenance.
• Analyze and improve organizational processes and workflow, employee and space requirements, and equipment layout; implement changes as needed.
• Serves as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.
• Manage relationships with key operations vendors.
• Track vendor pricing, rebates, and service levels.
• Works closely with HR and leadership team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Other duties as assigned.

Qualifications:

• 5+ years of operations, office management, or related experience, preferably within a professional services, architecture, engineering, or design firm.
• Bachelor's degree in Business Management or a related field (preferred).
• Technically savvy with demonstrated knowledge of best practices in a corporate environment.
• Ability to interface with all staff levels.
• Extensive knowledge of operations and business management.
• Experience managing vendor relationships, service agreements, and operational budgets.
• Ability to interpret financial data as needed to set production or efficiency goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Strong commitment to the company’s mission and values.

Why Work at DTJ - "Experience Culture" Design:

• Salary range: $70,000 - $85,000 annually, depending on qualifications, experience, and location
• Comprehensive benefits package including profit sharing, matching 401(k), medical, dental, disability, and other ancillary insurance benefits
• 3 weeks PTO, with the option of purchasing additional time, 6 days Sick Leave + 7 Paid Holidays
• Professional development, continuing education, and licensing support
• Community involvement opportunities through “ Experience Compassion ” program
• Most importantly, DTJ offers the opportunity to create exceptional places while building a rewarding career within an integrated, multidisciplinary design firm

Application Requirements:

Applicants must be legally authorized to work in the United States at the time of hire. This position is not eligible for employer-sponsored work authorization or visa sponsorship now or in the future.

DTJ DESIGN is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants of all backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

The pay range for this role is:

70,000 - 85,000 USD per year (Denver, CO)