Operations Manager

Jc Ehrlich; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Join a dynamic organization as an Operations Manager, where you will lead a team, drive sales, and ensure exceptional service in a thriving industry. This role offers the chance to develop your management skills while working with a trusted partner to leading brands. With a focus on growth, this innovative company provides competitive pay, performance incentives, and comprehensive benefits from day one. Enjoy a flexible work schedule and opportunities for personal and professional development in a diverse and inclusive environment.

Benefits

Health Benefits Starting Day 1

Tuition Reimbursement

Retirement Plans with Company Matching

Paid Vacation and Sick Days

Flexible Work Arrangements

Qualifications

• 3-5 years of management experience emphasizing customer service.
• Proven success in training, mentoring, and coaching service professionals.

Responsibilities

• Train, lead, and develop a team of specialists.
• Achieve sales and revenue goals while ensuring exceptional service delivery.
• Manage daily operations to provide superior customer service.

Skills

Management Experience

Customer Service

Training and Mentoring

Communication Skills

Route-Oriented Service Experience

Education

Bachelor's Degree

Job description

Operations Manager Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Are you passionate about management? Looking to build your career in an exciting industry within a growing, world-class organization? Come see why many of our team members recommend us to their friends!

Who are we?

Presto-X is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across diverse industries such as manufacturing, distribution, retail, food service, and hospitality. We are committed to excellence and continuously work to enhance the value and impact of our services.

Responsibilities

What do our Operations Managers do?

1. Train, lead, and develop a team of specialists.
2. Achieve sales and revenue goals, foster client loyalty and retention, and ensure exceptional service delivery.
3. Monitor and adjust scheduled appointments for efficiency, manage field routing, conduct client QC audits, and oversee account management.
4. Manage daily operations to provide superior customer service.
5. Provide direction on operations, service, and client care.
6. Manage financial performance, including revenue growth and expense control.
7. Travel within the territory to visit clients, assist specialists, and collaborate with the sales team on business development.
8. Work a flexible schedule, including early mornings and weekends as needed.
9. Submit weekly, monthly, and annual reports as required.

Qualifications

• Bachelor's degree preferred but not required.
• 3-5 years of management experience, emphasizing customer service.
• Proven success in training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.
• Experience in a route-oriented, service environment is a plus.
• Ability to obtain and maintain necessary licenses and certificates.
• Must pass pre-employment background screening.
• Valid driver’s license and clean motor vehicle record.

Compensation

Base pay ranges from $60,800 to $84,700 annually. Eligible colleagues who complete training may earn additional monetary incentives, including overtime, incentives, and commissions. Total earnings depend on performance, routes, and KPIs.

Why Choose Rentokil?

A career with Rentokil offers opportunities for growth, competitive pay, performance incentives, and internal promotions. Benefits include:

• Professional and personal development programs, including tuition reimbursement.
• Comprehensive health benefits starting Day 1.
• Retirement plans with company matching.
• Paid vacation, sick days, holidays, and flexible work arrangements.

We prioritize health, safety, and flexibility, and are committed to diversity and equal opportunity employment.