Operations Manager

Catherine Aranda; Costa Mesa (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

24 Seven Talent is seeking an Operations Manager to move products efficiently across ecommerce, wholesale, and retail channels in Costa Mesa. This hands-on role collaborates with internal teams and external logistics partners to keep orders flowing, inventory accurate, and scalable systems in place to support growth.

Responsibilities include overseeing fulfillment with a 3PL, managing invoices/returns, maintaining inventory across platforms, coordinating shipments, and supporting product

Qualifications

• 3-5 years of experience in a Wholesale/ eComm Operations role with a consumer products company.
• Experience working with a logistics provider, warehouse and fulfillment partners.
• Strong Excel skills, including vlookups, pivot tables, and reconciling data.
• Experience using AI tools to support analysis, documentation, or problem-solving.
• Strong attention to detail and ability to manage competing priorities.
• Clear communication skills and a collaborative approach to working with internal teams and outside partners.
• Familiarity with Shopify and inventory systems is preferred.
• Experience with ERP systems
• Experience with EDI is required
• Experience with wholesale shipping, retail systems, or operational documentation is a plus.

Responsibilities

• Oversee daily fulfillment activity with a third-party logistics partner, addressing order issues and tracking service performance.
• Review logistics invoices and manage returns, exchanges, and shipping claims.
• Maintain accurate inventory across warehouse, ecommerce, wholesale, and retail systems.
• Coordinate incoming shipments, inventory counts, and stock transfers to the retail store.
• Manage wholesale orders through delivery, including freight coordination and retailer shipping requirements.
• Partner with customer service, sales, merchandising, and retail teams to resolve issues and support product launches.
• Document workflows and identify opportunities to improve or automate operational processes.
• Support seasonal planning and the introduction of new systems and tools.

Skills

Excel skills

Attention to detail

Communication

Collaboration

AI tools experience

Inventory management

Tools

Shopify

ERP systems

EDI

Job description

A growing consumer brand is seeking an Operations Manager to support the movement of products across ecommerce, wholesale, and retail. This hands-on role will work closely with internal teams and external logistics partners to keep orders moving, maintain accurate inventory, and help create scalable systems that support business growth.

Responsibilities

• Oversee daily fulfillment activity with a third-party logistics partner, addressing order issues and tracking service performance.
• Review logistics invoices and manage returns, exchanges, and shipping claims.
• Maintain accurate inventory across warehouse, ecommerce, wholesale, and retail systems.
• Coordinate incoming shipments, inventory counts, and stock transfers to the retail store.
• Manage wholesale orders through delivery, including freight coordination and retailer shipping requirements.
• Partner with customer service, sales, merchandising, and retail teams to resolve issues and support product launches.
• Document workflows and identify opportunities to improve or automate operational processes.
• Support seasonal planning and the introduction of new systems and tools.

Qualifications

• 3-5 years of experience in a Wholesale/ eComm Operations role with a consumer products company
• Experience working with a logistics provider, warehouse and fulfillment partners
• Strong Excel skills, including vlookups, pivot tables, and reconciling data.
• Experience using AI tools to support analysis, documentation, or problem-solving.
• Strong attention to detail and ability to manage competing priorities.
• Clear communication skills and a collaborative approach to working with internal teams and outside partners.
• Familiarity with Shopify and inventory systems is preferred.
• Experience with ERP systems
• Experience with EDI is required
• Experience with wholesale shipping, retail systems, or operational documentation is a plus.

The ideal candidate is adaptable, highly organized and able to help build scalable systems to support brand growth