Operations & Logistics Specialist (Apparel Brand)

Grayson HR; Hoboken (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Grayson HR is seeking an Operations & Logistics Specialist to coordinate on-time product deliveries and support process efficiency across BreakfastBalls, Events, and Wholesale channels. You will manage day-to-day production tracking, shipping coordination, compliance documentation, and Shopify product setup under the Director of Operations.

Ideal candidates bring 3–5 years in supply chain or ecommerce, a bachelor’s degree in business, and familiarity with ShipHero, Shopify, and GS1.

Qualifications

• 3–5 years of experience in supply chain logistics, e-commerce, or operations.
• Bachelor's degree in business administration or related field preferred.
• Experience in importing, duties and tariffs, shipping carriers, and the apparel or garment industry preferred.
• Familiarity with ShipHero or similar warehouse management platforms is a plus.
• Proficiency in Microsoft Office and Google Suite required.
• Experience with Shopify and inventory management software.

Responsibilities

• Coordinate production and shipping for wholesale, events, and BreakfastBalls channels.
• Track shipments from overseas through arrival and warehouse check-in.
• Notify warehouse of inbound shipments and upload documents in WMS.
• Support review and processing of shipments from China, India, and other international origins.
• Assist with sending production samples to licensors (Disney, Universal, etc.).
• Maintain and update test reports for Disney, Universal, and other partners.
• Ensure compliance documentation is accurate and accessible.
• Create and configure new Shopify products across all SKUs.
• Support inventory reviews and launch timing with cross-functional teams.
• Track inventory levels, launch timing, defect patterns, and duty-related issues.
• Assist with launch calendar and production-related issue resolution.
• Regularly use Google Suite, ShipHero, Shopify, and GS1.

Skills

Supply chain logistics

E-commerce operations

Shipping coordination

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in business administration or related field

Tools

ShipHero

Shopify

GS1

Job description

POSITION OVERVIEW

The Operations & Logistics Specialist is responsible for coordinating the timely delivery of products to customers and supporting process efficiency across the BreakfastBalls, Events, and Wholesale departments. Reporting to the Director of Operations, this role is a key execution partner - managing day-to-day production tracking, shipping coordination, compliance documentation, and Shopify product setup across all channels.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Production & Shipping Coordination

• Issue purchase orders (POs) and track production and shipping for wholesale, events, and BreakfastBalls channels.
• Track product shipments from overseas through arrival and warehouse check-in in support of the Director of Operations.
• Check shipment availability with freight forwarders and notify the warehouse of all incoming inbound shipments upon receipt of shipping documents.
• Upload shipping documents into warehouse management software (e.g., ShipHero).
• Support review and processing of shipments from China, India, and other international origin points.
• Assist with sending production samples to licensors in accordance with sample submission requirements (Disney, Universal, and others).

Compliance & Licensing

• Maintain and keep current all test reports required by Disney, Universal, and other licensed partners.
• Ensure compliance documentation is accurate, accessible, and up to date at all times.
• Shopify & Inventory Management
• Create and configure new products in Shopify for all SKUs across channels.
• Support inventory reviews for upcoming collections in coordination with the Director of Operations, Co-Founder/CEO, Demand Planner, and Art Directors.
• Assist with tracking inventory levels, launch timing, defect patterns, inventory loss, and duty-related issues.

Cross-Functional Support

• Support the Director of Operations in managing the launch calendar and coordinating project completion deadlines with the production team.
• Assist with production-related issues, relabeling, special requests, and corrective actions as directed.
• Regularly utilize platforms including Google Suite, ShipHero, Shopify, and GS1.
• Other duties as assigned.

EXPERIENCE / EDUCATION

• 3–5 years of experience in supply chain logistics, e-commerce, and/or operations required.
• Bachelor's degree in business administration or a related field preferred.
• Experience in importing, duties and tariffs, shipping carriers, and the apparel or garment industry preferred.
• Familiarity with ShipHero or similar warehouse management platforms is a plus.
• Proficiency in Microsoft Office and Google Suite required.
• Experience with Shopify and other product/inventory management software.