Operations Manager

PCC Logistics; Compton (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

PCC Logistics seeks an experienced Operations Manager to lead warehouse and fulfillment operations, driving productivity, safety, and customer satisfaction. You will oversee daily activities, manage labor and costs, and mentor staff to improve performance.

The role requires strong analytical and communication skills, WMS proficiency, and a proven track record in logistics leadership. A Bachelor’s degree is preferred, with 5+ years of relevant experience.

Qualifications

• Bachelor’s degree preferred with 5+ years of operations management experience in warehousing, fulfillment or logistics.
• Experience leading labor productivity and workforce development.
• Strong analytical, problem-solving, and communication abilities.
• Proficiency with Warehouse Management Systems (WMS) and operational tech.
• Experience in managing KPIs and continuous improvement initiatives.
• Strong project management and organizational skills.

Responsibilities

• Oversee daily warehouse, fulfillment, and transportation operations.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Monitor KPIs and implement process improvements to increase efficiency and service levels.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.
• Analyze KPIs and implement continuous improvement initiatives to increase efficiency and profitability.

Skills

Analytical skills

Communication skills

WMS proficiency

Team leadership

Organizational skills

KPI management

Education

Bachelor's Degree preferred

Job description

We are seeking an experienced Operations Manager to lead warehouse and fulfillment operations while driving productivity, safety, and customer satisfaction.

Key Responsibilities

• Oversee daily warehouse, fulfillment, and transportation operations.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Monitor KPIs and implement process improvements to increase efficiency and service levels.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.
• Manage labor, staffing, productivity, and operational costs.
• Lead employee relations, including hiring, coaching, performance management, and training.
• Analyze KPIs and implement continuous improvement initiatives to increase efficiency and profitability.
• Ensure compliance with OSHA, safety regulations, and company policies.
• Maintain WMS accuracy, inventory control, and operational reporting.
• Partner with customers and internal teams to resolve issues and improve service.

Qualifications

Required Skills

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proficiency with Warehouse Management Systems (WMS) and operational technology.
• Ability to lead teams in a fast-paced logistics environment.
• Strong organizational and project management skills.
• Experience managing labor productivity and operational KPIs.

Education & Experience

• Bachelor's Degree preferred.
• Minimum of 5 years of operations management experience within warehousing, fulfillment, logistics, transportation, or supply chain environments.
• Experience managing employee relations and workforce development.
• Strong background in fulfillment operations, inventory management, warehouse distribution, and transportation logistics preferred.