Operations Manager

Moving Ahead Services; Cincinnati (OH); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

401(k) with matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Profit-based incentive plans

Job summary

Moving Ahead Services in Cincinnati, OH is seeking an Operations Manager to lead daily operations, drive growth, and ensure superior customer service.

You will recruit, train, and supervise staff; manage inventory, payroll, and finances; develop sales initiatives; oversee facilities and trucks; and mentor teams to deliver quality service in a fast-paced moving environment.

Qualifications

• Proven leadership with team-building experience.
• Experience recruiting, interviewing and onboarding staff.
• Ability to manage operations and field crews.
• Proficient with inventory control and budgeting.
• Bilingual abilities are a plus.

Responsibilities

• Lead and supervise operations, ensuring efficiency and high standards of customer service
• Recruit, interview, and onboard new team members while fostering employee retention and development
• Manage inventory control, purchasing, pricing strategies, and merchandising to maximize sales potential
• Oversee payroll processing, bookkeeping, cash handling, and financial reporting
• Implement marketing initiatives and sales strategies to boost customer engagement
• Supervise management, daily operations, facility maintenance, and truck maintenance
• Provide training and development opportunities for staff to enhance their leadership, sales, and customer service skills

Skills

Negotiation

Communication

Bilingual

Recruiting

Leadership

Software skills

Budgeting

Time management

Sales techniques

Supervision

Tools

Inventory management software

CRM systems

Accounting software

Job description

Hiring Operations Manager – Cincinnati, OH

HIRING IMMEDIATELY – Operations Manager in Cincinnati, OH

Pay: $65,000 – $110,000 per year

Company Overview

Moving Ahead Services is a comprehensive moving company with a strong presence across multiple locations. We specialize in residential and commercial relocations, offering storage, real estate, and related services for local, long-distance, and international moves. Our mission is to deliver exceptional customer service and moving expertise to ensure smooth transitions for every client.

Job Summary

We are seeking a dynamic and energetic Operations Manager to lead our team and oversee daily operations. The ideal candidate will drive business growth, ensure excellent customer service, and manage all aspects of operations with enthusiasm and professionalism. This role requires a proactive leader who can motivate staff, optimize processes, and uphold our commitment to quality service.

Responsibilities

• Lead and supervise operations, ensuring efficiency and high standards of customer service
• Recruit, interview, and onboard new team members while fostering employee retention and development
• Manage inventory control, purchasing, pricing strategies, and merchandising to maximize sales potential
• Oversee payroll processing, bookkeeping, cash handling, and financial reporting
• Implement marketing initiatives and sales strategies to boost customer engagement
• Supervise management, daily operations, facility maintenance, and truck maintenance
• Provide training and development opportunities for staff to enhance their leadership, sales, and customer service skills

What We’re Looking For

• Strong negotiation and closing skills
• Excellent communication skills; bilingual abilities are a plus
• Experience recruiting, interviewing, onboarding, and leading teams
• Leadership experience managing operations and field crews
• Proficiency with software systems, inventory management, and communication platforms
• Ability to manage budgets, payroll, bookkeeping, and cash handling
• Excellent organizational and time-management skills
• Experience leading projects or working in general labor environments is advantageous
• Knowledge of sales techniques and phone etiquette
• Previous supervisory or management experience
• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Paid time off
• Profit-based incentive plans

Ready to Lead?

Join us as an Operations Manager to lead with energy and passion! Bring your operations expertise and leadership skills together to create an outstanding team. We value proactive problem-solvers who thrive on building strong teams dedicated to excellence. If you’re ready to make an impact while fostering a positive work environment, we’d love to hear from you.

Job Type: Full-time

Benefits: 401(k) + matching, dental, health, and vision insurance, PTO, profit-based incentive plans