Operations Manager

Dollar Tree Distribution INC; Chesapeake (VA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans with matching

Employee Stock Purchase Program

Educational Assistance

PerkSpot access

Job summary

Dollar Tree Distribution Center is seeking a Director of DC Operations to lead overall DC performance, develop the team, and drive efficiency and safety standards. You will set strategies, manage budgets, and oversee distribution, quality, and facilities while partnering with regional leaders to optimize costs.

The role requires strong leadership, DC experience, and a track record of improving productivity and customer service in a fast-paced environment.

Qualifications

• Requires a bachelor’s degree or higher in business/admin/logistics.
• Minimum eight years in DC management and operations.
• Strong knowledge of DC practices and procedures.
• Proven leadership, organizational, and communication skills.
• Ability to make independent decisions and own accountability.
• Experience with warehouse systems and MS Office.

Responsibilities

• Direct and own short- and long-term planning and budgeting.
• Develop solutions for complex operational problems in DCs.
• Set productivity and quality goals and monitor results.
• Oversee store supply and safety, quality, and housekeeping.
• Hire, train, evaluate, and develop DC staff and leadership.

Skills

Leadership

Strategic planning

DC operations

Budgeting

Team development

Performance metrics

Safety compliance

WMS (AS400)

MS Office

Problem solving

Communication

Education

High school diploma or equivalent

Bachelor's degree in business administration or logistics

Tools

AS400

Job description

Director of DC Operations

Your strategic leadership, business acumen, and operational expertise make you a great fit for our Director of DC Operations position. Join our dynamic team today and find a rewarding career with a company that values you and all you bring to the table.

About Your Role

As a Director of DC Operations at a Dollar Tree Distribution Center, you’ll have overall responsibility for the effective operation of the DC, including organizational development, productivity improvements, financial performance, and departmental management. You’ll ensure high standards of safety, quality, and customer service while leading and developing a team of supervisors and associates.

Your day-to-day job duties include, but are not limited to, the following:

Operations Leadership & Strategy

• Direct and take overall responsibility for short- and long-term planning, budgetary and expense control, and implementation of operational policies, programs, and systems
• Develop solutions to complex operational problems and exercise judgment in determining objectives and approaches for successful DC operations
• Establish productivity and quality goals and ensure that goals are met
• Monitor, evaluate, and manage key productivity indicators to control costs
• Assist the Regional Director of DC Operations with special projects and identification of best operational practices

Distribution & Facility Management

• Ensure stores are supplied with ordered merchandise in a safe, timely, and efficient manner
• Monitor results of quality, accuracy, safety, and housekeeping evaluations to ensure adherence to company standards
• Oversee and monitor facility maintenance to ensure buildings, grounds, and equipment are functional and properly maintained

Leadership & Talent Development

• Maintain accountability for staff hiring, orientation, training, performance evaluations, pay increases, and associate development
• Assess, manage, coach, and develop talent across all levels of the DC
• Ensure disciplinary actions or terminations are carried out appropriately when necessary
• Share and provide information and anticipate the information needs of all DC associates

Your Required Skills and Experience

• High school diploma or equivalent required
• Bachelor's degree in business administration or logistics preferred
• Minimum of eight (8) years of distribution center management and operations experience, or equivalent
• Strong knowledge of distribution center practices and procedures
• Strong leadership, administrative, organizational, managerial, and communication skills (written and verbal)
• Strong business acumen and analytical ability to develop, recommend, and implement solutions
• Ability to make independent decisions, solve complex problems, and accept personal and departmental accountability
• Proficiency with warehouse management systems (such as AS400) and Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
• Familiarity with internet-based applications

Preferred Requirements

• Bachelor's degree in business administration, logistics, or related field
• Previous experience managing high-volume, multi-shift DC operations

Your Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

Who We Are

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it’s what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities. We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you. Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time 500 Volvo Parkway, Chesapeake, Virginia 23320 DC1 Dollar Tree

Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.