Operations Manager

The Contractor Consultants; Chattanooga (TN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

401(k) retirement plan with employer 匹

Health, dental, and vision insurance

Paid time off

Paid training and safety certs (OSHA)

Tech package (smartphone/tablet)

Uniforms and company events

Job summary

Access Garage Door & More is seeking an Operations Manager for our Chattanooga headquarters to lead logistics and fleet field operations. This role demands intense accountability, high energy leadership, and the ability to drive rapid operational improvements across residential, commercial, industrial, and government projects.

You will manage day-to-day workflows, oversee financial performance metrics including P&L, and enforce rigorous standards while mentoring a growing team.

Qualifications

• Minimum 3 years of leadership experience managing operational workflows and personnel.
• Experience handling P&L oversight and accounts receivable tasks.
• High School Diploma or GED.
• Strong background in customer relations, leadership, and enforcing procedures in fast-paced environments.
• Proficiency with Microsoft Office, Google Suite, and CRM software.

Responsibilities

• Oversee and streamline day-to-day operational workflows and field logistics schedules.
• Manage high-level financial performance metrics, including P&L and AR duties.
• Enforce company procedures and professional compliance across all staff.
• Build, train, and mentor a high-performing field operations team focused on customer experience.
• Communicate strategic operational objectives to align with franchise HQ goals.
• Drive growth by resolving bottlenecks and improving processes.

Skills

Leadership

P&L oversight

Customer relations

Procedural enforcement

Computer proficiency

Education

HS Diploma

Tools

CRM software

Microsoft Suite

Google Suite

Inventory scheduling tools

Job description

Operations Manager — Lead Franchise Headquarters Logistics and Fleet Field Operations

Job Overview

• Company: Access Garage Door & More
• Salary/Pay Rate: $32 to $35 per hour with Bonus, Commission, and Company Profit Sharing pay structures available.
• Location: Hixson, TN.
• Job/Employment Type: Full Time.
• Project Scope: Residential, Commercial, Industrial, and Government.
• Mandatory Licences & Certifications: Drivers License.

The Opportunity

You will step into a high-visibility leadership role at our Chattanooga location, which serves as headquarters for our national franchise system, to drive daily logistical and business execution. This position offers an elite career path where your ability to optimize workflows and enforce high standards directly impacts brand-wide operations. You will thrive here if you want to escape passive management environments, embrace intense accountability, and lead a competitive, high-energy team to win.

How You Will Make an Impact

• Oversee and streamline day-to-day operational workflows, office staff productivity, and field logistics schedules.
• Manage high-level financial performance metrics, review comprehensive P&L reports, and handle corporate accounts receivable duties.
• Enforce rigid operational standards, company procedures, and professional compliance parameters across all personnel.
• Build, train, and mentor a high-performing field operations team committed to exceptional customer experiences.
• Communicate strategic operational objectives clearly to maintain alignment with national franchise headquarters goals.
• Drive continuous business growth by executing performance-focused strategies and resolving systemic operational bottlenecks.

Required Qualifications & Experience

• Minimum of 3 years of preferred leadership experience directly managing operational workflows and personnel.
• Proven experience executing financial management tasks, including P&L oversight and accounts receivable tracking.
• High School Diploma or GED equivalent.
• Strong background in customer relations, leadership, and procedural enforcement in a fast-paced environment.
• Strong computer background, including experience with the microsoft suite, google suite, and CRM software.

Preferred Qualifications & Experience

• Prior management experience operating within an exteriors, landscaping, or mechanical service industry.
• Demonstrated ability to scale operations and optimize logistics within a high-growth business model.
• Advanced proficiency in utilizing operational tech packages, inventory scheduling tools, and CRM platforms.

Compensation & Benefits

• Hourly pay cycle with competitive rates, as well as performance-based bonuses, commission, and profit sharing options available.
• Comprehensive 401(k) retirement savings program with employer matching.
• Full health and wellness package including medical, dental, and vision insurance.
• Paid time off including scheduled holidays and vacation.
• Paid training programs, manufacturer training, and safety certifications including OSHA, Fall Protection, and Lifts.
• Tech package containing a company-provided smartphone or tablet for centralized operations management.
• Distinctive corporate perks including uniform provisions, company events, and annual company outings.

About Us

Access Garage Door & More is a premier brand in the exteriors and landscaping sector, operating out of our national franchise headquarters. We reject passive, coasting cultures in favor of a fast-paced, high-challenge environment where high performers advance rapidly. Our organization is built entirely around urgency, accountability, elite standards, and financial achievement.

Learn more at callaccessnow.com.

Access Garage Door & More is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.