Install Manager

Guild Garage Group; Wasilla (AK); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits package

Growth opportunities

Close collaboration across departments

Job summary

Action Garage Door in Wasilla, AK is seeking an experienced Installation Manager to lead residential and commercial garage door teams, uphold safety, and deliver outstanding customer experiences. You will own day-to-day operations, coach installers, coordinate with Sales, Warehouse, and Customer Service, and drive productivity, quality, and profitability.

Base salary ranges from $75,000 to $90,000 with total earnings potential over $100,000 through performance incentives; competitive benefits

Qualifications

• Experience leading installation crews or skilled trades teams.
• Proven ability to coach employees, establish expectations, and improve team performance.
• Experience managing productivity, labor efficiency, and operational results.
• Technical knowledge of installation practices, tools, equipment, and jobsite safety.

Responsibilities

• Lead residential and commercial installation teams to deliver quality work.
• Oversee daily installation operations and ensure safety and efficiency.
• Monitor productivity, labor costs, and installation revenue.
• Coordinate with Sales, Warehouse, and Customer Service to keep jobs moving.
• Provide training and performance feedback to installers.

Skills

Experience leading installation crews

Coaching employees

Labor efficiency management

Technical knowledge of installation

Planning & problem-solving

Driver's license

Travel to jobsites

ServiceTitan

Tools

ServiceTitan

Job description

Base Salary: $75,000-$90,000, depending on experience
Total Annual Earnings Potential: $100,000+ with performance-based incentives
Full-Time | Operations | Reports to the General Manager

Lead the Team. Raise the Standard. Drive Results.

You know what it takes to run a successful installation operation: prepared crews, clear expectations, quality workmanship, and a leader who earns the team's trust.

At Action Garage Door, we're looking for an experienced Installation Manager to lead our residential and commercial installation teams. If you've built your career in garage doors, construction, or another skilled trade and have a track record of developing people and improving field performance, this is an opportunity to put that experience to work.

You'll own the day-to-day performance of the installation department, helping crews work safely, complete jobs correctly, and deliver an excellent customer experience. Working closely with our Installation Coordinator, Sales, Warehouse, and Customer Service teams, you'll keep jobs moving and address challenges before they become costly delays.

Bring your leadership, technical knowledge, and commitment to quality. Help us build a department that delivers results and a team that takes pride in its work.

What You'll Lead

Lead, coach, and develop residential and commercial garage door installers.

Set clear expectations for productivity, workmanship, safety, professionalism, and customer satisfaction.

Provide regular feedback, conduct performance reviews, and address performance concerns promptly and professionally.

Identify training needs and help installers strengthen their technical skills and efficiency.

Support recruiting, interviewing, onboarding, and training new team members.

Build a culture where employees receive the support they need and take ownership of their results.

Daily Installation Operations

Oversee daily installation activity, crew readiness, job progress, and completion.

Partner with the Installation Coordinator to align scheduling with crew availability, skill levels, job requirements, and capacity.

Confirm crews have accurate job information, materials, tools, and equipment before arriving onsite.

Conduct jobsite visits and quality inspections to reinforce installation standards and support field teams.

Resolve installation challenges, callbacks, warranty issues, and rework efficiently.

Ensure completed work is documented accurately and promptly in ServiceTitan.

Performance & Profitability

Monitor productivity, labor efficiency, job completion, installer utilization, and installation revenue.

Track quality, callbacks, rework, and customer satisfaction to identify improvement opportunities.

Develop practical action plans that improve performance and prevent recurring problems.

Manage labor costs and material usage to support installation profitability.

Improve processes that increase capacity while maintaining safety and workmanship.

Coordination, Safety & Customer Experience

Partner with Sales to clarify specifications, assess jobsite conditions, and address potential installation challenges.

Coordinate with Warehouse personnel to ensure material accuracy, availability, and proper job preparation.

Work with Customer Service and Sales to resolve escalated customer concerns.

Keep leadership informed about staffing needs, department performance, and operational challenges.

Reinforce company safety policies, manufacturer requirements, and proper installation procedures.

Maintain high standards for jobsite cleanliness, customer communication, and professional conduct.

What You Bring

Required Qualifications

Experience leading installation crews, field operations, or skilled trades teams.

A demonstrated ability to coach employees, establish expectations, and improve team performance.

Experience managing productivity, labor efficiency, workmanship, and operational results.

Technical knowledge of installation practices, tools, equipment, and jobsite safety.

Strong planning, problem-solving, and decision‑making skills.

The ability to manage competing priorities and adapt when field conditions or schedules change.

Clear, professional communication with employees, customers, and leadership.

Confidence using technology, operational systems, and performance reports.

A valid driver's license and the ability to travel to jobsites as needed.

Preferred Qualifications

Garage door industry experience, including residential and commercial installation.

Experience reducing callbacks, improving crew utilization, or increasing installation capacity.

Relevant leadership experience in construction, HVAC, plumbing, electrical, or other installation-focused trades is encouraged.

What Success Looks Like

Your impact will show in a team that works safely, communicates clearly, and consistently delivers quality installations. Crews arrive prepared, jobs are completed correctly the first time, and callbacks and unnecessary costs decline.

You'll develop capable installers, improve department efficiency, and help Action Garage Door support continued growth while protecting the customer experience.

Base salary of $75,000-$90,000, depending on experience and qualifications.

Total annual earnings potential of $100,000+, including performance-based incentives.

Competitive benefits package.

Opportunities for professional growth and advancement.

A supportive team environment with close collaboration across departments.

The opportunity to shape an essential department within a growing company.

Why Action Garage Door?

Great installation teams need strong leadership. At Action Garage Door, you'll have the opportunity to develop people, improve operations, and see the direct impact of your work on customers and business performance.

We value leaders who stay connected to the field, solve problems, and combine clear accountability with practical support. If you take pride in helping your team succeed and delivering work you can stand behind, we want to hear from you.

Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action Garage Door may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$75,000 - $100,000 USD