Operations Manager

Staffmark Group; Charlotte (NC); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) retirement savings plan

Paid time off

Job summary

Staffmark Group in Charlotte, NC is seeking an experienced Operations Manager to lead warehouse operations, purchasing, inventory control, and logistics. You will develop strategies, establish KPIs, and drive continuous improvement to meet growth and service goals.

Lead cross-functional teams, optimize material flow, and ensure safety, quality, and regulatory compliance while partnering with Sales, Customer Service, and Finance to deliver exceptional results.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or related field preferred.
• An equivalent combination of education and significant relevant operational leadership experience may be considered.

Responsibilities

• Develop and execute operational strategies aligned with company goals and growth objectives.
• Provide leadership and oversight for warehouse operations, purchasing, inventory control, quality assurance, and logistics functions.
• Establish departmental goals, budgets, performance metrics, and KPIs.
• Lead continuous improvement initiatives to increase efficiency, reduce costs, and improve operational performance.
• Partner with warehouse leadership to improve material handling, receiving, storage, picking, packing, and shipping processes.
• Ensure inventory accuracy, warehouse organization, labor productivity, and efficient resource utilization.
• Oversee purchasing and inventory planning, including supplier management, forecasting, replenishment, and inventory optimization.
• Monitor supplier performance and ensure inventory levels align with business needs.
• Lead quality initiatives by ensuring products meet customer specifications and industry standards.
• Review customer quality concerns, corrective actions, and opportunities for process improvement.
• Develop, coach, and lead high‑performing teams while fostering accountability and collaboration.
• Conduct safety meetings, support safety training, and ensure compliance with safety and regulatory requirements.
• Collaborate with Sales, Customer Service, Finance, and leadership teams to support business objectives.
• Ensure compliance with applicable OSHA, DOT, HAZMAT, and other operational regulations.
• Perform additional duties and projects as assigned.

Skills

Leadership

Operational leadership

Problem-solving

Decision-making

Team motivation

Customer service focus

Communication skills

Education

Bachelor's degree in Business Administration / related field

Equivalent combination of education and leadership experience

Tools

Epicor

SAP

Oracle

Microsoft Dynamics

Microsoft Office Suite

Job description

Now hiring for an Operations Manager | Direct Hire Opportunity

Location: Charlotte, NC

Pay Rate: $70,000.00 - $85,000.00 per year | Shift: 7:00 AM - 5:00 PM | Monday - Friday

Are you an experienced operations leader with a passion for driving efficiency, building strong teams, and improving processes? Join a growing organization where you'll lead critical operational functions, optimize supply chain performance, and help deliver exceptional service through strategic leadership and continuous improvement.

Operations Manager - Education Requirements

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field preferred.
• An equivalent combination of education and significant relevant operational leadership experience may be considered.

Operations Manager - Skills + Experience Requirements

• 5+ years of progressive leadership experience in warehouse operations, purchasing, inventory management, logistics, quality, or supply chain environments.
• Demonstrated success managing teams and leading operational functions in a fast-paced environment.
• Strong knowledge of warehouse operations, transportation, logistics, and material flow processes.
• Experience developing performance metrics, improving processes, and driving operational efficiencies.
• Experience with ERP systems such as Epicor, SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Working knowledge of warehouse equipment, inventory systems, and operational best practices.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Hands‑on leadership style with the ability to build and motivate high‑performing teams.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer service focus and ability to collaborate across departments.
• Proficiency with Microsoft Office Suite.
• Ability to work a flexible schedule, including occasional weekends, based on business needs.

Operations Manager - Job Duties

• Develop and execute operational strategies aligned with company goals and growth objectives.
• Provide leadership and oversight for warehouse operations, purchasing, inventory control, quality assurance, and logistics functions.
• Establish departmental goals, budgets, performance metrics, and key performance indicators (KPIs).
• Lead continuous improvement initiatives to increase efficiency, reduce costs, and improve operational performance.
• Partner with warehouse leadership to improve material handling, receiving, storage, picking, packing, and shipping processes.
• Ensure inventory accuracy, warehouse organization, labor productivity, and efficient resource utilization.
• Oversee purchasing and inventory planning, including supplier management, forecasting, replenishment, and inventory optimization.
• Monitor supplier performance and ensure inventory levels align with business needs.
• Lead quality initiatives by ensuring products meet customer specifications and industry standards.
• Review customer quality concerns, corrective actions, and opportunities for process improvement.
• Develop, coach, and lead high‑performing teams while fostering accountability and collaboration.
• Conduct safety meetings, support safety training, and ensure compliance with safety and regulatory requirements.
• Collaborate with Sales, Customer Service, Finance, and leadership teams to support business objectives.
• Ensure compliance with applicable OSHA, DOT, HAZMAT, and other operational regulations.
• Perform additional duties and projects as assigned.

Operations Manager - Physical Capabilities

• Ability to work in both office and warehouse/manufacturing environments.
• Ability to sit, stand, and walk for extended periods, including up to 10-12 hours per day as needed.
• Ability to work at a computer for extended periods while performing administrative and reporting tasks.
• Ability to perform repetitive hand, wrist, and finger movements while using computers and equipment.
• Ability to communicate effectively with employees, vendors, customers, and internal teams in person and by phone.
• Ability to push, pull, reach, bend, stoop, kneel, or crouch as needed.
• Ability to lift and move materials weighing up to 40 pounds.
• Ability to work in climate‑controlled office settings and non‑climate‑controlled warehouse environments.
• Ability to work occasional extended hours based on operational demands.

Direct Hire Perks & Employee Benefits vary by client and are confirmed at the time of offer.

Example offerings may include:

• Comprehensive medical, dental, and vision coverage
• Life and disability insurance options
• 401(k) retirement savings plan
• Paid time off to support work‑life balance

If you're a strategic operations leader who thrives on improving processes, developing teams, and driving results, this is an opportunity to make a significant impact. Apply today to bring your leadership experience and operational expertise to a team focused on growth, efficiency, and excellence.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non‑AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.