Operations Manager

Perma-Seal Basement Systems; Burr Ridge (IL); In loco; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary with performance-b

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off & Paid Holidays

Company vehicle and technology

Leadership development and career grow

Join a trusted company serving Chicago

Descrizione del lavoro

Perma-Seal Basement Systems seeks an experienced Operations Manager for the Attic Insulation division. This hands-on leader will build field teams, set installation standards, monitor quality and safety, and ensure exceptional customer experiences across projects.

The role emphasizes leading teams, improving processes, and delivering measurable results with a focus on attic insulation expertise and customer satisfaction in Chicagoland.

Competenze

• 5+ years of hands-on residential attic insulation installation experience.
• Leadership experience in attic insulation, weatherization, or residential construction.
• Strong knowledge of blown-in insulation, batt insulation, air sealing, attic ventilation, insulation removal, and residential building science.
• Proven ability to lead teams, improve operational performance, and drive quality.
• Strong communication, leadership, and problem-solving skills.
• Valid driver's license with a clean driving record.

Mansioni

• Lead and develop installation teams, crew leaders, and the Technical Field Specialist.
• Establish installation standards, field procedures, and best practices.
• Monitor quality, production, safety, customer satisfaction, and warranty performance.
• Conduct job site visits, quality inspections, and coach teams to improve performance.
• Develop training programs and mentor installers to ensure consistent, high-quality workmanship.
• Resolve complex installation issues and customer escalations.
• Partner with Sales, Production, and Customer Care to ensure projects are completed successfully.
• Recruit, interview, and develop top field talent while driving continuous improvement across the division.

Conoscenze

Leadership

Team Management

Operations Improvement

Quality Assurance

Communication

Descrizione del lavoro

Perma-Seal Basement Systems is seeking an experienced Operations Manager – Attic Insulation to lead the performance, growth, and day-to-day operations of our attic insulation division. This hands-on leadership role is responsible for developing field teams, driving operational excellence, improving installation quality, and ensuring every project is completed safely, efficiently, and with an exceptional customer experience. The ideal candidate has extensive attic insulation experience and a proven ability to lead people, improve processes, and deliver results.

What You'll Do

• Lead and develop installation teams, crew leaders, and the Technical Field Specialist.
• Establish installation standards, field procedures, and best practices.
• Monitor quality, production, safety, customer satisfaction, and warranty performance.
• Conduct job site visits, quality inspections, and coach teams to improve performance.
• Develop training programs and mentor installers to ensure consistent, high-quality workmanship.
• Resolve complex installation issues and customer escalations.
• Partner with Sales, Production, and Customer Care to ensure projects are completed successfully.
• Recruit, interview, and develop top field talent while driving continuous improvement across the division.

Qualifications

• 5+ years of hands-on residential attic insulation installation experience required.
• Previous leadership experience in attic insulation, weatherization, or residential construction.
• Strong knowledge of blown-in insulation, batt insulation, air sealing, attic ventilation, insulation removal, and residential building science.
• Proven ability to lead teams, improve operational performance, and drive quality.
• Strong communication, leadership, and problem-solving skills.
• Valid driver's license with a clean driving record.

What We Offer

• Competitive salary with performance bonus opportunities
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Company vehicle and technology
• Leadership development and career growth
• Join a trusted company serving Chicagoland homeowners for over 45 years