Operations Manager

Inframark; Bristol (TN); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Life insurance

401(k)

Paid time off

Sick leave

Holidays

Wellness plan

Descripción de la vacante

Inframark is seeking an Operations Manager for our Water Plant to lead daily operations, manage a team of operators, and ensure safety, compliance, and efficiency. You will drive performance through coaching, SOP adherence, and budgeting in a dynamic environment.

The role requires a BA/BS with 5–7 years of water/wastewater experience and a CDL or Water/Wastewater license preference. Strong communication and problem-solving skills are essential to support a safe, reliable water utility operation.

Formación

• BA/BS in a related field with 5–7 years water/wastewater experience.
• Valid Driver's License; Water/Wastewater Operator's License preferred.
• Proficient with Microsoft Office and regulatory documentation.

Responsabilidades

• Leads operators and oversees people management including hiring, onboarding, performance reviews, training, and succession planning.
• Ensures SOPs, DOT, OSHA and other regulatory requirements are met.
• Communicates with account managers weekly about ongoing operations.
• Performs site visits and coordinates with maintenance on repairs and upgrades.
• Manages maintenance of trucks/equipment and capital budgeting.
• Creates and reviews monthly operations reports and the operational budget.
• Assesses performance and implements continuous improvement initiatives.
• Performs additional duties as assigned.

Conocimientos

Leadership

Budgeting

Regulatory compliance

Safety management

Communication

Problem solving

Educación

BA/BS in related field with 5–7 years water/wastewater experience

Herramientas

Microsoft Office

Descripción del empleo

Join Inframark: Leading the Way in Water Management

Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark.

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

Seeking an Operations Manager in our Water Plant that is responsible for overseeing the daily operations and maintenance activities.

Primary Responsibilities

• Leads his/her team of operators in all aspects of people management including: hiring, orientation/on-boarding, performance management, salary changes, promotions, training and development, transfers and terminations. Monitors and reviews staff work and coaches appropriate improvement.
• Ensures that all SOPs are followed and DOT, OSHA and other requirements are met.
• Communicates with account managers on a weekly basis regarding ongoing operations.
• Conducts site visits and communicates with maintenance group about maintenance, repairs, etc.
• Manages maintenance of all trucks and equipment, including capital budgeting.
• Creates and manages operational budget. Creates monthly operations reports.
• Assesses operational performance and implements continuous improvements.
• Other duties as assigned.

Education, Experience And Skills

Education/Experience: BA/BS in related field and 5-7 years water/wastewater experience. Two years previous supervisory experience required.

Licenses/Certifications: Valid Driver's License (CDL preferred). Water/Wastewater Operator's License specific to state and site specific requirements. Other licenses may vary according to specific site and assignments.

Technical: Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Proficiency completing all regulatory documentation, reports and correspondence.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results: Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative: Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Operations and Maintenance - Inframark