Operations Manager

Talent Groups; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Talent Groups in Boston, MA seeks a workforce analytics professional to serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration. You will develop and maintain dashboards and reports on attendance, productivity, overtime, vacancies, and staffing trends, partnering with leaders for workforce planning and operational decisions.

Design dashboards, scorecards, and visualizations while ensuring data accuracy and integrity

Qualifications

• Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations.
• Bachelor’s degree or equivalent experience required; related field preferred.

Responsibilities

• Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration.
• Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends.
• Partner with leaders to support workforce planning, operational decision-making, and departmental performance.
• Design and maintain reports, dashboards, scorecards, and data visualizations.
• Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives.
• Prepare executive summaries, presentations, and leadership reports.
• Collaborate with Human Resources, Finance, IS, and operational leaders to support departmental goals.
• Leverage technology and AI-enabled tools to improve reporting efficiency and decision support.
• Ensure the accuracy, integrity, and consistency of workforce and operational data.

Skills

Workforce analytics

Data reporting

Education

Bachelor's degree or equivalent

Tools

Excel

Power BI

Tableau

Job description

• Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration.
• Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends.
• Partner with leaders to support workforce planning, operational decision-making, and departmental performance.
• Design and maintain reports, dashboards, scorecards, and data visualizations.
• Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives.
• Prepare executive summaries, presentations, and leadership reports.
• Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals.
• Leverage technology and AI-enabled tools to improve reporting efficiency and decision support.
• Ensure the accuracy, integrity, and consistency of workforce and operational data.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience.
• Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations.
• Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau.