Business Operations And Analytics Manager

Veriipro; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Veriipro in Boston is seeking a Workforce Analytics & Reporting Analyst to manage workforce data, deliver dashboards and reports, and support staffing, productivity, and attendance insights. You will partner with HR, Finance, IT, and operations leaders to define reporting requirements, ensure data integrity, and translate complex data into actionable recommendations for executive audiences.

You will also develop scorecards, monitor data quality, and drive process improvements through automation

Qualifications

• Bachelor’s degree or equivalent in Business, Business Analytics, HR, IS, Healthcare Administration, or related field.
• Experience in business operations, workforce operations, payroll, scheduling, time and attendance, workforce reporting, analytics, or related area.
• Advanced or strong working knowledge of Microsoft Excel.
• Experience with Power BI, Tableau, or similar BI platforms.
• Strong analytical and problem‑solving skills with ability to interpret data and identify meaningful insights.
• Excellent organizational and time‑management skills with strong attention to detail.
• Strong written and verbal communication skills, including presenting data to leadership.
• Ability to collaborate effectively with cross‑functional teams and stakeholders.
• Healthcare industry experience is preferred.

Responsibilities

• Manage and coordinate workforce administration activities including payroll coordination, scheduling, time and attendance.
• Develop, maintain, and enhance dashboards and reports covering staffing levels, productivity, and key metrics.
• Analyze workforce data to identify trends, variances, and opportunities for improvement.
• Prepare executive‑level presentations and performance reports communicating insights.
• Partner with HR, Finance, IT, and operations on planning, reporting requirements, and initiatives.
• Monitor data quality, investigate discrepancies, and improve data integrity processes.
• Leverage BI tools to streamline reporting and visibility into performance.
• Translate complex data into clear, actionable recommendations for leadership.
• Support forecasting, workforce planning, and analysis of staffing needs.
• Identify opportunities to improve efficiency through data analysis and automation.
• Maintain documentation and standardized reporting processes for consistency.

Skills

Data analysis

Data visualization

Dashboards

Reporting automation

Process improvement

Time management

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Business, Business Analytics, HR, IS, Healthcare Administration, or related field

Tools

Power BI

Tableau

Excel

Job description

Roles and Responsibilities

• Manage and coordinate workforce administration activities, including payroll coordination, employee scheduling, time and attendance, and related workforce processes.
• Develop, maintain, and enhance dashboards and reports covering staffing levels, productivity, overtime, attendance, vacancies, and other key workforce metrics.
• Analyze workforce and operational data to identify trends, variances, risks, and opportunities for process improvement.
• Prepare executive‑level presentations, scorecards, dashboards, and performance reports that clearly communicate business and workforce insights.
• Partner with HR, Finance, IT, and operational leaders on workforce planning, reporting requirements, process improvements, and strategic initiatives.
• Monitor data quality and reporting accuracy, investigate discrepancies, and implement processes to improve data integrity.
• Leverage business intelligence and reporting tools to streamline reporting and improve visibility into workforce and operational performance.
• Translate complex data into clear, actionable recommendations for business and operational leaders.
• Support forecasting, workforce planning, and analysis of staffing requirements, overtime, vacancies, attendance, and productivity.
• Identify opportunities to improve operational efficiency through data analysis, reporting automation, and process optimization.
• Maintain documentation and standardized reporting processes to ensure consistency, accuracy, and timely delivery of business information.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Business Analytics, Human Resources, Information Systems, Healthcare Administration, or a related field.
• Experience in business operations, workforce operations, payroll, scheduling, time and attendance, workforce reporting, analytics, or a related area.
• Advanced or strong working knowledge of Microsoft Excel, including data analysis, reporting, formulas, and data visualization.
• Experience with Power BI, Tableau, or similar business intelligence and reporting platforms.
• Strong analytical and problem‑solving skills with the ability to interpret data and identify meaningful business insights.
• Excellent organizational and time‑management skills with strong attention to detail.
• Strong written and verbal communication skills, including the ability to present data and findings to leadership.
• Ability to collaborate effectively with cross‑functional teams and stakeholders.
• Healthcare industry experience is preferred.