Operations Manager

Ultimate Staffing; Baltimore (MD); On-site; USD 50,000 - 61,000; Full time

Job summary

Ultimate Staffing is seeking an Operations Manager to supervise daily branch and warehouse operations, including inventory and purchasing, while driving process improvements and leading teams across multiple locations.

The role emphasizes exceptional customer service, efficiency, and employee support, with a starting salary of $55,000 plus bonus, and requires the ability to maintain standards across locations in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in operations, warehouse, or branch management preferred.
• Valid driver's license preferred.

Responsibilities

• Monitor and manage inventory levels to ensure product availability.
• Coordinate purchasing activities for stock replenishment and customer orders.
• Identify opportunities to expand product offerings and improve profitability.
• Build and maintain strong relationships with suppliers, vendors, and business partners.
• Lead, coach, and support branch team members to achieve operational and service goals.
• Ensure adherence to company policies, procedures, and safety standards.
• Collaborate with other locations and departments to promote operational consistency and customer satisfaction.

Education

High school diploma or equivalent

Job description

The Operations Manager is responsible for overseeing daily branch and warehouse operations, including inventory management, purchasing, process improvement, and team leadership. This role ensures high levels of customer service, operational efficiency, and employee support while maintaining consistent service standards across multiple locations.

Key Responsibilities

Position Summary

The Operations Manager is responsible for overseeing daily branch and warehouse operations, including inventory management, purchasing, process improvement, and team leadership. This role ensures high levels of customer service, operational efficiency, and employee support while maintaining consistent service standards across multiple locations.

Key Responsibilities

• Monitor and manage inventory levels to ensure product availability.
• Coordinate purchasing activities for stock replenishment and customer orders.
• Identify opportunities to expand product offerings and improve profitability.
• Build and maintain strong relationships with suppliers, vendors, and business partners.
• Lead, coach, and support branch team members to achieve operational and service goals.
• Ensure adherence to company policies, procedures, and safety standards.
• Collaborate with other locations and departments to promote operational consistency and customer satisfaction.

Qualifications

Education & Experience

• High school diploma or equivalent required; additional education is a plus.
• Minimum of 2 years of experience in operations, warehouse, inventory, electrical manufacturing or branch management preferred.
• Valid driver's license preferred.

Core Competencies

• Strong commitment to customer service and operational excellence.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong leadership, coaching, and team-building abilities.
• Self-motivated with a proactive approach to problem-solving.
• Skilled in developing and maintaining professional relationships.

Supervisory Responsibilities

• Directly supervises branch and/or warehouse personnel.
• Provides guidance, training, performance feedback, and support to team members.

Physical Requirements

The physical requirements listed are representative of those needed to successfully perform the essential duties of this role. This position regularly involves standing, walking, bending, kneeling, stooping, and occasional climbing. The ability to lift and move materials weighing up to 50 pounds is required.

Starting Salary : $55,000 + Bonus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.