Branch Operations Manager

Ultimate Staffing; Greensboro (NC); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Profit-sharing bonus

Medical insurance

Dental and vision insurance

PTO

401(k) match up to 4%

Employer-paid life insurance

Short-term disability

Long-term disability

Additional employee benefit programs

Job summary

Ultimate Staffing is actively seeking an experienced Branch Operations Manager to join their client's team in Greensboro, North Carolina. This on-site role leads daily warehouse operations, safety initiatives, and team development across multiple shifts.

The ideal candidate has 5+ years of leadership in warehouse or logistics, strong knowledge of inventory control, and proven ability to drive productivity and compliance. ITAR requirements and travel are noted, with competitive pay and benefits.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 5+ years of leadership experience in warehouse, manufacturing, distribution, or logistics.
• Experience managing teams in an operational setting.
• Strong knowledge of warehouse operations, inventory control, and logistics processes.
• DOT/FMCSA experience preferred.
• Manufacturing experience is a plus.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Ability to work a flexible schedule and periodically support off-shift operations.
• Hands-on leadership style with a willingness to work alongside the team when needed.

Responsibilities

• Lead and promote a safety-first culture throughout warehouse and fleet operations.
• Manage day-to-day warehouse, material handling, shipping, receiving, and inventory activities.
• Oversee drivers, warehouse associates, and administrative support personnel.
• Ensure compliance with safety, quality, DOT, and operational standards.
• Coordinate equipment, fleet, building, and facility maintenance.
• Conduct inventory cycle counts and support inventory accuracy initiatives.
• Drive continuous improvement efforts focused on productivity, quality, and efficiency.
• Interview, hire, train, coach, and develop team members.
• Conduct performance evaluations and provide ongoing employee feedback.
• Partner with Human Resources on employee relations and performance management matters.
• Maintain a regular presence on the warehouse floor and support operational activities as needed.
• Collaborate with shift leaders across all shifts to ensure consistency, compliance, and performance.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Hands-on leadership

Flexibility

Microsoft Office

Off-shift availability

Team development

Safety mindedness

Education

High school diploma or GED

Bachelor's degree preferred

Tools

DOT/FMCSA experience

Job description

Position Overview

Ultimate Staffing is actively seeking an experienced Branch Operations Manager to join their client's team in Greensboro, North Carolina. This full-time, on-site position requires a hands-on operations leader who thrives in fast-paced warehouse, manufacturing, or distribution environments. The successful candidate will be responsible for overseeing daily operations, driving safety and performance initiatives, and developing teams across multiple shifts. This is a highly visible leadership role tasked with managing warehouse operations, inventory management, fleet activities, and employee development, while ensuring a safe, efficient, and productive work environment.

Responsibilities

• Lead and promote a safety-first culture throughout warehouse and fleet operations.
• Manage day-to-day warehouse, material handling, shipping, receiving, and inventory activities.
• Oversee drivers, warehouse associates, and administrative support personnel.
• Ensure compliance with safety, quality, DOT, and operational standards.
• Coordinate equipment, fleet, building, and facility maintenance.
• Conduct inventory cycle counts and support inventory accuracy initiatives.
• Drive continuous improvement efforts focused on productivity, quality, and efficiency.
• Interview, hire, train, coach, and develop team members.
• Conduct performance evaluations and provide ongoing employee feedback.
• Partner with Human Resources on employee relations and performance management matters.
• Maintain a regular presence on the warehouse floor and support operational activities as needed.
• Collaborate with shift leaders across all shifts to ensure consistency, compliance, and performance.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 5+ years of leadership experience in a warehouse, manufacturing, distribution, or logistics environment.
• Experience managing teams in an operational setting.
• Strong knowledge of warehouse operations, inventory control, and logistics processes.
• DOT/FMCSA experience preferred.
• Manufacturing experience is a plus.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications.
• Ability to work a flexible schedule and periodically support off-shift operations.
• Hands-on leadership style with a willingness to work alongside the team when needed.

Required Work Hours

Monday - Friday, 8:00 AM - 5:00 PM. This exempt position requires occasional support and oversight of 2nd and 3rd shift operations, with approximately 25% travel time.

Benefits

• Two annual profit-sharing bonus opportunities.
• Comprehensive medical insurance with low employee costs.
• Dental and vision insurance.
• Paid Time Off (PTO).
• 401(k) with 100% employer match up to 4%.
• Employer-paid life insurance.
• Short-term disability coverage.
• Long-term disability coverage.
• Additional employee benefit programs.

Additional Details

Salary Range: $85,000 - $105,000 annually, with up to a 22% annual bonus through profit-sharing programs.

This is a supervisory position with ITAR (International Traffic in Arms Regulations) requirements. Qualified candidates must be U.S. Citizens, U.S. Permanent Residents (Green Card Holders), Asylees, or Refugees. Candidates working under temporary employment authorization are not eligible for this role.

As a federal subcontractor, the employer maintains a Drug-Free Workplace program. Pre-employment drug screening is required.

If you're an operations leader who enjoys developing people, improving processes, and leading from the front, we'd love to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.