Operations Manager

Hall Booth Smith, P.C; Atlanta (GA); On-site; USD 85,000 - 100,000; Full time

Job summary

Hall Booth Smith, P.C. in Atlanta seeks an Operations Manager to oversee firmwide operational performance, drive efficiency, and coordinate cross-department initiatives.

You will work closely with the Chief Operating Officer to maintain continuity, ensure compliance, and support strategic goals. The role requires a Bachelor's degree and 4–6 years of operations or professional services experience, with excellent communication and project-management skills to drive results in a fast-paced

Qualifications

• Bachelor's degree in business or related field required.
• 4–6 years in operations, project management, or business administration, preferably in a law firm or professional services.
• Strong communication skills with ability to lead cross-department initiatives.
• Proven ability to manage multiple projects with attention to detail.

Responsibilities

• Oversee daily firm-wide operational functions to ensure efficiency and compliance.
• Manage calendars and key milestones including leases, licensing, and audits.
• Oversee real estate portfolio, leasing, relocations, and terminations with cross‑functional teams.
• Coordinate space planning, office buildouts, and vendor management.
• Lead documentation for licenses, insurance, and vendor contracts; ensure centralized records.
• Draft and distribute firmwide operational communications with leadership.
• Maintain and update operational platforms and intranet (The Hub).
• Develop and maintain operational policies and resources for standardization.
• Prepare leadership analytics, reports, and executive summaries.
• Coordinate meetings, agendas, minutes, and action item tracking.

Skills

Strong written & verbal communication

Excellent organization

Project management

Cross-department collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office 365

SharePoint

Job description

Atlanta, 191 Peachtree St NE, Atlanta, Georgia, United States of America

Job Description

Posted Wednesday, July 1, 2026 at 4:00 AM

The Operations Manager plays a central role in overseeing and enhancing firmwide operational performance. This position ensures the smooth coordination of business operations, communications, compliance, and project execution across departments. The Operations Manager is responsible for driving efficiency, maintaining business continuity, and implementing best practices to support the firm's strategic and operational goals. This role partners closely with the Chief Operating Officer and department leaders to deliver consistent, organized, and proactive operational support.

Key Responsibilities:

• Oversee daily operational functions to ensure efficiency, compliance, and alignment with firm objectives.
• Manage firmwide operational calendars and ensure timely execution of key milestones, including lease renewals, licensing, insurance deadlines, and audit schedules.
• Oversee the firm's real estate portfolio and leasing activities from tracking to execution, including renewals, expansions, relocations, and terminations; collaborate with Facilities, Finance, and leadership to ensure consistency and fiscal responsibility across all locations.
• Support strategic space planning initiatives and coordinate with Facilities on office buildouts, maintenance, and vendor management to ensure operational readiness.
• Supervise the renewal and documentation processes for business licenses, insurance policies, and vendor contracts, ensuring compliance and centralized recordkeeping.
• Serve as a liaison between Operations, Facilities, IT, and other departments to ensure alignment and timely completion of cross-functional initiatives.
• Draft, edit, and distribute firmwide operational communications and updates in collaboration with firm leadership.
• Maintain and enhance operational platforms, including the firm's intranet (The Hub), ensuring information is accurate, accessible, and consistently updated.
• Develop, implement, and maintain operational policies, procedures, and resources to improve efficiency and promote standardization across offices.
• Prepare reports, presentations, and analytics for leadership review, providing insights and recommendations to improve operational outcomes.
• Coordinate and document leadership and departmental meetings, including scheduling, agenda preparation, minute-taking, and tracking of action items.
• Oversee execution of cross-departmental projects, tracking progress and ensuring deliverables are met on time and within scope.
• Identify opportunities to streamline processes and support change management initiatives to enhance firmwide productivity.
• Support the COO with administrative and strategic operational priorities, including special projects and long-range planning.

Requirements:

• Bachelor's degree in Business Administration, Communications, or a related field required.
• 4-6 years of experience in operations, project management, or business administration; experience in a law firm or professional services environment strongly preferred.
• Strong understanding of operational best practices, compliance processes, and internal communication strategies.
• Excellent written and verbal communication skills with the ability to convey information clearly, professionally, and persuasively.
• Highly organized and detail-oriented, with demonstrated ability to manage multiple projects and competing priorities.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams); experience with SharePoint or other content management platforms preferred.
• Ability to create polished presentations, visual materials, and executive summaries for leadership.
• Proven success in building relationships and fostering collaboration across departments.
• Demonstrated initiative, accountability, and problem-solving skills with a proactive mindset.
• High level of discretion and professionalism when handling sensitive information.
• Comfortable working in a fast-paced, evolving environment with shifting needs and priorities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Atlanta, 191 Peachtree St NE, Atlanta, Georgia, United States of America