Operations manager

Generator Supercenter; Ashburn (VA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Free uniforms

Paid time off

Job summary

Generator Supercenter, Inc. is seeking a dedicated Project Coordinator/Office Manager to oversee generator installation and service projects from start to finish. You will coordinate between customers, technicians, subcontractors, and vendors, and ensure timely, accurate project timelines and documentation.

You will also greet customers, manage inquiries, process invoices, and maintain orderly office systems, supporting onboarding and staff scheduling in a fast-paced environment.

Qualifications

• 5+ years of experience in project coordination, office management, construction, or permitting.
• High school diploma or equivalent; Associate/Bachelor preferred in business, construction management, or related field.
• Strong organizational and time management skills with ability to manage multiple projects.
• Excellent written and verbal communication for customers, officials, and team members.
• Proficiency in Microsoft Office and scheduling/CRM software.
• Customer service experience with professional demeanor.
• Ability to read and interpret project documents such as scopes, permits, or installation plans.

Responsibilities

• Coordinate and manage generator installation and service projects from start to finish.
• Serve as the primary contact between customers, technicians, subcontractors, and vendors.
• Create and maintain detailed project timelines for scheduling and execution.
• Communicate job updates and next steps to customers throughout the process.
• Track progress across active jobs and resolve scheduling or execution issues.
• Greet walk-in customers and handle inbound/outbound calls and emails professionally.
• Generate invoices, collect payments, and maintain customer records.
• Oversee office systems, supplies, and organization.
• Assist with onboarding, scheduling, and managing staff time and attendance.
• Support operations by implementing office procedures and reviewing job folders for accuracy.

Skills

Project coordination

Office management

Construction management

Permitting

Organizational skills

Time management

Communication skills

Microsoft Office

CRM software

Customer service

Reading project documents

Problem solving

Detail oriented

Education

High school diploma or equivalent

Associate's or Bachelor's degree in business / construction management / related field

Tools

Scheduling software

CRM software

Microsoft Excel

Job description

Benefits:

• Bonus based on performance
• Company parties
• Free food & snacks
• Free uniforms
• Paid time off

Did you know?

California is one of the states with the most power outages and there is strong demand for backup power solutions. This is a very exciting opportunity to be a part of addressing the fast-growing need for energy solutions in the Golden State.

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.

Key Responsibilities:

• Coordinate and manage generator installation and service projects from start to finish.
• Serve as the primary point of contact between customers, technicians, subcontractors, and vendors.
• Create and maintain detailed project timelines to ensure efficient job scheduling and execution.
• Communicate job updates and next steps to customers throughout the process.
• Track progress across all active jobs and proactively resolve scheduling or execution issues.
• Greet walk-in customers and handle inbound/outbound calls and emails with professionalism.
• Generate invoices, collect payments, and maintain customer records.
• Oversee office systems, supplies, and organization.
• Assist with onboarding, scheduling, and managing staff time and attendance.
• Support company operations by implementing office procedures and reviewing job folders for accuracy.

We'd love to hear from you if you meet the qualifications below:

• 5+ years of experience in project coordination, office management, construction, or permitting.
• High school diploma or equivalent (Associate's or Bachelor's degree preferred in business, construction management, or related field).
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Excellent communication skills—both written and verbal for interacting with customers, city officials, and team members.
• Proficiency in Microsoft Office (Excel, Outlook, Word) and general comfort with scheduling and CRM software.
• Customer service experience with a professional and courteous demeanor.
• Ability to read and interpret project documents such as work scopes, permit requirements, or installation plans (helpful but not required).
• Problem-solving mindset and the ability to work independently in a fast-paced environment.
• Must be detail-oriented and able to maintain accurate documentation.

Note

This is an in-person role and does require you to be in the office from 8 AM - 5 PM Monday - Friday.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.