Operations Manager

Emler Swim School; Allen (TX); On-site; USD 41,750 - 59,750; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k with Match

Paid Time Off

Discounts on Services

Professional Development Opportunities

Job summary

A forward-thinking company seeks an Operations Manager who is passionate about leadership and developing teams. This vibrant role involves managing daily operations, ensuring quality teaching, and fostering a positive environment for both employees and students. With a strong focus on professional development and a supportive atmosphere, this position offers a unique opportunity to grow within an award-winning swim school. If you thrive in fast-paced environments and enjoy inspiring others, this is the perfect role for you.

Qualifications

• 1-2 years of management experience required.
• Proven ability to lead and motivate teams.

Responsibilities

• Manage daily operations including swim lessons and customer engagement.
• Drive customer satisfaction through proactive responses.

Skills

Leadership

Customer Service

Problem Solving

Team Development

Education

Undergraduate Degree

Equivalent Work Experience

Job description

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Overview

Are you a talented leader with a caring heart? If you have managerial experience, love kids and water, join Emler Swim School’s management team at our award-winning swim schools. No aquatic experience? No problem! Bring your leadership skills, and we will provide the necessary aquatic training to help you become an aquatic expert.

Training & Development

We invest in your career growth through a formal professional development program, including over 100 hours of training as a deck manager, customer service representative, and swim instructor for children of all ages. You will also participate in weekly meetings with business leaders to focus on employee management, business growth, and more.

Why Join Us?

• Recognized as a Top 100 Place to Work and a Best Place to Work.
• Supportive environment with great benefits.
• Active participation in professional development and career advancement.

Ideal Candidate

• Enjoys active, engaging roles both in and out of the pool.
• Passionate about inspiring and developing teams, including entry-level employees.
• Thrives in fast-paced environments with industry training opportunities.
• Creative, team-oriented, hardworking, and fun-loving.
• Seeks challenges and creates a positive environment for all.

Responsibilities

• Drive customer satisfaction through proactive, positive responses to challenges.
• Manage daily operations including swim lessons, deck management, and customer engagement.
• Evaluate student progress and ensure quality teaching using our curriculum.
• Create and manage class and employee schedules.
• Lead team meetings and foster employee engagement.
• Develop team members at various stages of their careers.

Minimum Requirements

• Undergraduate degree preferred or equivalent work experience.
• 1-2 years of management experience.
• Proven ability to lead, motivate, and empower teams.
• Genuine love for teaching children.
• Problem-solving skills and customer service excellence.
• Goal setting and action plan creation skills.

Benefits

• Salary range: $41,750 - $59,750 per year.
• Incentivized bonus plan.
• Health, dental, vision, and life insurance options.
• Disability insurance, voluntary supplemental plans, 401k with match, paid time off, and discounts.
• Development and training opportunities.

Additional Information

Our managers are invested in your growth, with opportunities for advancement and mentorship. Emler Swim School participates in E-Verify to confirm employment eligibility.