Operations Management Trainee — 18-Month Leadership Track

Ryder System, Inc.; Fletcher (NC); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Training & development

Support resources

Fortune 500 stability

Job summary

Ryder System, Inc. in Fletcher, NC is seeking an Operations Management Trainee (OMT), a structured 18-month program to develop leadership and operations knowledge, with collaboration across teams to drive customer retention and excellence.

The program includes mentorship, training, and relocation within the business unit; recent graduates are encouraged to apply for a career path in operations at a Fortune 500 company.

Qualifications

• Bachelor's Degree is required.
• 1 year or more in customer service with issues resolution experience.
• Strong PC knowledge including spreadsheet and word processing software.
• Basic understanding of business finance, controls and metrics.

Responsibilities

• Provide quality customer interface, proactive management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to maximize utilization without compromising lease customers.
• Partner with Sales on customer calls for new business and increased satisfaction.
• Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure PM scheduling, follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency.

Skills

Detail oriented

Communication skills

Multi-tasking

Interpersonal skills

Time management

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Ryder System, Inc. in Fletcher, NC is seeking an Operations Management Trainee (OMT), a structured 18-month program to develop leadership and operations knowledge, with collaboration across teams to drive customer retention and excellence.

The program includes mentorship, training, and relocation within the business unit; recent graduates are encouraged to apply for a career path in operations at a Fortune 500 company.