Operations Management Trainee

Ryder System, Inc.; SOUTH PLAINFIELD (NJ); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading company in the logistics sector is seeking an Operations Management Trainee to assist in cost savings and customer satisfaction initiatives. The role involves working cross-functionally across operations, sales, and asset management, with a focus on ensuring excellent customer relationships. The ideal candidate holds a Bachelor's degree and possesses strong organizational and interpersonal skills to thrive in a fast-paced environment.

Benefits

Comprehensive health and welfare benefits

Paid time off

Tax-advantaged 401(k) retirement savings plan

Qualifications

• Bachelor's degree required.
• 1+ year of customer service experience preferred.

Responsibilities

• Support shop management, coordinate with departments for customer satisfaction.
• Manage costs, ensure policy adherence, and optimize operations.
• Provide quality customer service and issue resolution.

Skills

Detail oriented

Strong verbal communication

Time management

Mechanical skills

Interpersonal skills

Organizational skills

PC knowledge

Education

Bachelor's degree

Job description

Join to apply for the Operations Management Trainee role at Ryder System, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Operations Management Trainee role at Ryder System, Inc.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Summary

Job Description :

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
  
  

Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.
• Performs other duties as assigned.
  
  

Skills And Abilities

• Detail oriented with excellent follow-up practices.
• Strong verbal and written communication skills.
• Instills commitment to organizational goals.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Able to prioritize work.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Strong mechanical skills.
• Effective interpersonal skills.
• Excellent influencing skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to work independently and as a member of a team.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.
• Basic understanding of Business Finance, controls and metrics beginner required.
  
  

Qualifications

• Bachelor's degree required.
• One (1) year or more customer service with issues resolution experience preferred.
  
  

DOT Regulated: No

\

\#FB

\#IND-exempt

Job Category: Operations and Support

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

50000

Maximum Pay Range

55000

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice For Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Ryder System, Inc. by 2x

Get notified about new Operations Management Intern jobs in South Plainfield, NJ.

Client Partnerships Intern - Summer 2025

Client Partnerships Intern - Summer 2025

Supervisor Trainee - Fulfillment Center Operations

Senior Associate, Functional Resource Management

Application Development Department - IT Management Intern

Brooklyn, NY $110,000.00-$125,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.