Operations Management - Division/Business Unit (Non-Executive)

Utah

Campus (IL)

On-site

USD 59,000 - 73,000

Full time

2 days ago

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Benefits offered by this job

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Employer provided benefits

Job summary

University of Utah seeks an Operations Management Supervisor to lead the Dumke simulation center's daily operations, staffing, scheduling, and service delivery. You will manage facilities, equipment, and vendor relations, ensuring safety, accreditation readiness, and continuous improvement.

Collaboration with CISBEL leadership and faculty is essential. The role involves budget oversight, procurement, and developing performance metrics while supporting new simulation initiatives and

Qualifications

Requires a bachelor’s (or equivalency) + 2–4 years of related work experience (Supervisor level)
Experience in healthcare/simulation-based operations preferred
Certification as Healthcare Simulation Operations Specialist is a plus

Responsibilities

Lead facility operations, staffing, scheduling, resource allocation, and service delivery for the Dumke simulation center.
Direct operations across the 4 simulation/OR rooms, 6 patient rooms, debriefing spaces, and related areas.
Supervise and develop the administrative assistant and simulation technology team.
Establish SOPs, workflows, service standards, and quality-control processes.

Skills

Leadership

Operations management

Staff supervision

Budgeting

Safety management

Quality improvement

Financial management

Education

Bachelor’s degree or equivalent

Healthcare Simulation Operations Specialist certification

Tools

AV equipment

Simulation platforms

Equipment maintenance

Procurement systems

Job description

Operations Management - Division/Business Unit (Non-Executive)

Job Title Operations Management - Division/Business Unit (Non-Executive)

Working Title

Working Title Supervisor, Operations Management

Career Progression Track M00

FLSA Code

FLSA Code Administrative

Patient Sensitive Job Code?

Patient Sensitive Job Code? No

Standard Hours per Week 401

Full Time or Part Time?

Full Time or Part Time? Full Time

Shift

Shift Day

Work Schedule Summary

8a-5pm with occasional early mornings (7am) and later evenings

VP Area

VP Area U of U Health - Academics

Department

Department 02410 - Interprof SimBasd Exp Learning

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range $59,000-$73,000

Close Date

Close Date 02/12/2027

Priority Review Date (Note - Posting may close at any time)

Job Summary

Operations Management Supervisor

The Simulation Operations Manager will be part of the Center for Interprofessional Simulation-Based Experiential Learning ( CISBEL ) supporting simulation activities for health professions learners. This position provides day-to-day operational leadership for the Dumke Interprofessional Experiential Learning Center. The position oversees facility operations, personnel, resources, and service delivery while implementing system-wide operational standards and practices at the facility. Responsibilities include overseeing daily operations, staffing, scheduling priorities, resource allocation, facility readiness, and service delivery. The position supervises and develops assigned staff; establishes and implements operational policies, procedures, workflows, and service standards aligned with CISBEL -wide practices; and oversees equipment, technology, inventory, maintenance, and vendor relationships. Additional responsibilities include budget and procurement oversight, operational planning, safety and accreditation readiness, performance monitoring, and continuous improvement. The Operations Manager works closely with faculty, educators, departments, and other stakeholders to assess operational needs, identify service gaps, and support simulation activities, events, and new initiatives. In collaboration with CISBEL leadership and other facility leads, the position contributes to the development, implementation, and continuous improvement of standardized policies, procedures, and operating practices across CISBEL locations, while maintaining accountability for effective day-to-day operations at Dumke.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Lead overall facility operations, staffing, scheduling, resource allocation, and service delivery for the Dumke simulation center.
Direct operations across the 4 simulation/OR rooms, 6 patient rooms, debriefing spaces, fabrication/moulage capabilities, storage, equipment, and supporting operational areas.
Supervise and develop the administrative assistant and simulation technology team.
Establish operating policies, SOPs, workflows, service standards, escalation pathways, and quality-control processes.
Partner with faculty/educators across U of U Health schools/colleges to translate educational requirements into operational plans.
Manage equipment lifecycle, preventive maintenance, repair/vendor relationships, inventory, supplies, technology, AV, simulation platforms, and facility readiness.
Develop utilization, capacity, staffing, service, financial, and performance metrics.
Coordinate major Objective Structured Clinical Examinations ( OSCE )/Multi Objective Structured Practical Examinations ( MOSPE ), Interprofessional Education ( IPE ), immersive simulation, procedural, surgical, clinical skills, research, and special-event activities.
Support development of future fabrication, research, innovation, and simulation technology capabilities.
Coordinate with CISBEL leadership on centralized resources and enterprise-wide standards while maintaining site-level operational accountability.
Participate in strategic planning.
Budget development and financial management including oversight of procurement.
Attention to risk management, safety, accreditation/standards and continuous quality improvement.
Provide backup coverage as a simulation operations specialist.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Supervisor, Operations Management : Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Senior Supervisor, Operations Management : Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Manager, Operations Management: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Preferences

Experience in healthcare, academic, or simulation-based operations is preferred.
Certification as a Healthcare Simulation Operations Specialist.
Demonstrated experience managing complex operations, supervising and developing staff, coordinating resources, and improving processes in a service-oriented environment. Strong leadership, organizational, communication, problem-solving, and financial management skills are essential.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Type

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post‑retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366‑7770 or (800) 695‑4877 or University Human Resource Management at (801) 581‑7447 if you have questions regarding the post‑retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Required fields are indicated with an asterisk (*).

* What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
* How many years of related work experience do you have?
- Less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more, but less than 10 years
- 10 years or more, but less than 12 years
- 12 years or more, but less than 14 years
- 14 years or more