Supervisor, Operations Management

University of Utah Health Research; Salt Lake City (UT); On-site; USD 59,000 - 73,000; Full time

Job summary

University of Utah Health Research is seeking an Operations Management Supervisor to lead the Dumke Interprofessional Simulation-Based Learning Center. This role oversees daily facility operations, staffing, scheduling, resources, and service delivery, with accountability for policies and standards across CISBEL locations.

The position requires coordination with faculty and educators to translate educational needs into operational plans, with budget oversight and risk management as part of

Qualifications

• Bachelor’s degree (or equivalent) required
• Experience in operations management leadership roles preferred
• Healthcare simulation/education operations experience advantageous

Responsibilities

• Lead overall facility operations, staffing, scheduling, resource allocation, and service delivery for the Dumke simulation center.
• Supervise and develop administrative staff and simulation technology team.
• Establish operating policies, SOPs, workflows, and quality-control processes.

Education

Bachelor’s degree (or equivalent)

Master’s degree (or equivalent)

Job description

Details

Open Date 11/12/2026

Requisition Number PRN46747B

Job Title Operations Management - Division/Business Unit (Non-Executive)

Working Title Supervisor, Operations Management

Career Progression Track M00

Track Level M3 - Manager, M2 - Senior Supervisor, M1 - Supervisor

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 401

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary 8a-5pm with occasional early mornings (7am) and later evenings

VP Area U of U Health - Academics

Department 02410 - Interprof SimBasd Exp Learning

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $59,000-$73,000

Close Date 02/12/2027

Priority Review Date (Note - Posting may close at any time)

Job Summary

Operations Management Supervisor

The Simulation Operations Manager will be part of the Center for Interprofessional Simulation-Based Experiential Learning (CISBEL) supporting simulation activities for health professions learners. This position provides day-to-day operational leadership for the Dumke Interprofessional Experiential Learning Center. The position oversees facility operations, personnel, resources, and service delivery while implementing system-wide operational standards and practices at the facility. Responsibilities include overseeing daily operations, staffing, scheduling priorities, resource allocation, facility readiness, and service delivery. The position supervises and develops assigned staff; establishes and implements operational policies, procedures, workflows, and service standards aligned with CISBEL-wide practices; and oversees equipment, technology, inventory, maintenance, and vendor relationships. Additional responsibilities include budget and procurement oversight, operational planning, safety and accreditation readiness, performance monitoring, and continuous improvement. The Operations Manager works closely with faculty, educators, departments, and other stakeholders to assess operational needs, identify service gaps, and support simulation activities, events, and new initiatives. In collaboration with CISBEL leadership and other facility leads, the position contributes to the development, implementation, and continuous improvement of standardized policies, procedures, and operating practices across CISBEL locations, while maintaining accountability for effective day-to-day operations at Dumke.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

• Lead overall facility operations, staffing, scheduling, resource allocation, and service delivery for the Dumke simulation center.
• Direct operations across the 4 simulation/OR rooms, 6 patient rooms, debriefing spaces, fabrication/moulage capabilities, storage, equipment and supporting operational areas.
• Supervise and develop the administrative assistant and simulation technology team.
• Establish operating policies, SOPs, workflows, service standards, escalation pathways, and quality-control processes.
• Partner with faculty/educators across U of U Health schools/colleges to translate educational requirements into operational plans.
• Manage equipment lifecycle, preventive maintenance, repair/vendor relationships, inventory, supplies, technology, AV, simulation platforms, and facility readiness.
• Develop utilization, capacity, staffing, service, financial, and performance metrics.
• Coordinate major Objective Structured Clinical Examinations (OSCE)/Multi Objective Structured Practical Examinations (MOSPE), Interprofessional Education (IPE), immersive simulation, procedural, surgical, clinical skills, research, and special-event activities.
• Support development of future fabrication, research, innovation, and simulation technology capabilities.
• Coordinate with CISBEL leadership on centralized resources and enterprise-wide standards while maintaining site-level operational accountability.
• Participate in strategic planning.
• Budget development and financial management including oversight of procurement.
• Attention to risk management, safety, accreditation/standards and continuous quality improvement.
• Provide backup coverage as a simulation operations specialist.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Supervisor, Operations Management : Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Senior Supervisor, Operations Management : Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Manager, Operations Management: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Preferences

Experience In Healthcare, Academic, Or Simulation-based Operations Is Preferred.

Certification as a Healthcare Simulation Operations Specialist.

Demonstrated experience managing complex operations, supervising and developing staff, coordinating resources, and improving processes in a service-oriented environment. Strong leadership, organizational, communication, problem-solving, and financial management skills are essential.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Type Benefited Staff

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

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As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.