Operations Leadership Support Specialist (Hospice)

LHC Group, Inc.; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as an Operations Leadership Support Specialist, where your expertise in hospice care management will shine. This role offers the opportunity to provide essential support and education to new acquisition sites, ensuring that employees understand LHC processes and clinical software. With a focus on collaboration and communication, you'll play a vital role in enhancing operational efficiency while traveling nationwide. If you're passionate about making a difference in post-acute care, this position is perfect for you, offering a chance to impact lives positively across the healthcare landscape.

Qualifications

• Must hold a current RN licensure with minimum 1 year of hospice management experience.
• Requires strong skills in education and communication of operational processes.

Responsibilities

• Provide onsite or remote support based on agency needs.
• Educate employees on LHC operational processes and applicable EMR.

Skills

Management of Care

Education and Communication

Clinical Competencies

Planning and Organization

Education

Current RN Licensure

1 Year Experience in Hospice Management

Tools

EMR Software

Job description

Summary

The Operations Leadership Support Specialist provides support as an ED, DCO, PCM either onsite or remote based on assignment. This role will also be available to educate and support employees of new acquisition sites on all aspects of LHC processes, policies, and applicable clinical software in a professional, clear, and concise way. The integration activity may require both onsite and remote support based on the need.

Requires 90% - 100% (Monday - Friday) nationwide travel.

Compact Licensure Required.

Responsibilities

• Responsible for performing duties defined by the Hospice ED /DCO, PCM job descriptions.
• Provides onsite or remote support based on agency needs and in coordination with local and regional leadership.
• Remote assignments are occasional and delegated by Supervisor.
• Responsible for the education and communication of LHC operational processes and policies.
• Responsible for the education and communication of applicable EMR processes in assigned locations.
• Responsible for the education and communication of operational metrics/analytics/KPIs.
• Ability to independently plan for an integration to include schedules, education, equipment, materials and all other items applicable within the process.
• Works in collaboration with the operation teams to identify training needs, develop training plans specifically designed to meet identified needs, and ensures understanding and application of relevant training.
• Any other duties as assigned.

Education and Experience

• Current RN licensure in state of practice with at least 1 year experience as a manager of care in Hospice.

License Requirements:

• Current CPR certification required.
• Clinical Competencies.
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation.
• CA: One year prior professional nursing experience.
• LA: At a minimum, one year of clinical experience. RN licensure must have no restrictions.

Company Overview

LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.

LHC Group Inc Home Office a part of LHC Group family of providers – the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare. More hospitals, physicians, and families choose LHC Group because we are united by a single shared purpose: It's all about helping people.