Operations Leader - Transportation & Customer Strategy

Capital Logistics Group; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company contributions

Full healthcare benefits: medical, den

Performance-based bonus

Collaborative, team-oriented growth

Job summary

CLG Transportation is seeking a hands-on senior operations leader to drive day-to-day performance of our transportation operation. You will work across planning, driver management, operations, maintenance, brokerage, sales, and leadership to improve fleet utilization and service reliability.

The role requires strong analytical ability, comfort with data, and a practical approach to solving problems while coaching and developing teams for growth and improved execution.

Qualifications

• 5+ years of experience in transportation, logistics, fleet operations, supply chain, or related environment.
• Previous leadership or people-management experience.
• Strong analytical, communication, and decision-making skills.
• Experience working cross-functionally with customers, operations, sales, maintenance, or brokerage teams is a plus.

Responsibilities

• Lead daily transportation operations from freight acceptance through planning, dispatch, execution, and delivery.
• Improve fleet utilization, driver productivity, equipment positioning, and service performance.
• Identify opportunities to reduce deadhead, detention, delays, and other inefficiencies.
• Monitor operational and financial KPIs and identify trends or areas needing attention.
• Develop understanding of customer freight patterns, lanes, capacity needs, and service expectations.
• Support customer, freight, lane, capacity, and operational strategy discussions.
• Partner with Planning, Driver Management, Customer Operations, Maintenance, Brokerage, Sales, and leadership to improve execution.
• Help resolve operational issues and ensure ownership and follow-through.
• Coach and develop team members within transportation operations.
• Identify recurring challenges and implement practical process improvements.
• Use dashboards, reporting, and performance data to support better decisions.

Skills

Operations leadership

KPI dashboards

Data-driven decisions

Cross-functional collaboration

Problem solving

Education

Bachelor's degree preferred

Tools

Dashboards

Reporting & analytics

Job description

CLG Transportation is seeking a hands-on senior operations leader to drive day-to-day performance of our transportation operation. You will work across planning, driver management, operations, maintenance, brokerage, sales, and leadership to improve fleet utilization and service reliability.

The role requires strong analytical ability, comfort with data, and a practical approach to solving problems while coaching and developing teams for growth and improved execution.