Transportation Operations Manager

CCA Professional Recruiting; Bolingbrook (IL); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

CCA Professional Recruiting seeks an Operations Manager - Transportation in Bolingbrook, IL, to lead a Fortune 500 team's multi-state transportation operation with 96+ drivers across 6 states and 17 domiciles.

You will own end-to-end transportation functions, drive SOP adherence, and partner with warehousing; the role emphasizes accountability, customer-facing issue resolution, and on-call incident response.

Qualifications

• This leader will own a multi-state transportation operation supporting 96+ drivers across 6 states and 17 domiciles.
• Role reports to the site senior operations manager and partners closely with a parallel warehouse/cross-dock OM.

Responsibilities

• Full transportation operations: routing, dispatch, scheduling, maintenance coordination, and staffing.
• Controllable within the transportation portion of the site P&L (fleet sizing, PM compliance, staffing budget).
• Direct customer interface on delivery issues, route delays, and escalations.
• Building a culture of accountability, follow-up, and consistent policy execution.
• On-call for critical incidents (accidents, injuries, safety).
• Establish accountability around on-time departure and customer performance.

Job description

Job Title: Operations Manager - Transportation,

Location: Bolingbrook, IL

This role is based in the greater Chicago area (southwest suburbs)

Bonus eligibility (target 15%, max 30% of base)

Relocation assistance available

Schedule

• Monday: 9:00 a.m. – 7:00 p.m.
• Tuesday–Friday: 12:00 p.m. – 10:00 p.m.

SUMMARY:

We are seeking an Operations Manager over transportation to join a Fortune 500 team.

This leader will own a multi-state transportation operation supporting 96+ drivers across 6 states

and 17 domiciles. The role reports to the site senior operations manager and partners closely with

a parallel warehouse/cross-dock OM.

What You’ll Own

• Full transportation operations: routing, dispatch, scheduling, maintenance coordination, and staffing
• Controllable within the transportation portion of the site P&L (fleet sizing, PM compliance, staffing budget)
• Direct customer interface on delivery issues, route delays, and escalations
• Building a culture of accountability, follow-up, and consistent policy execution
• On-call for critical incidents (accidents, injuries, safety)
• First 90 Days Focus
• Engage and learn the team
• Drive correct execution of SOPs and policies
• Establish accountability around on-time departure and customer performance
• Key Performance Drivers
• Scanning accuracy (target 99%)
• Return scanning / RLV (target 99%)
• Claims reduction

What Success Looks Like

You are a proven leader who builds strong relationships with customers, internal partners, and

frontline associates. You communicate clearly (orally and in writing), adjust your style to the

audience, and are comfortable having direct conversations with both drivers and senior

stakeholders. You thrive in a matrixed environment and can pivot with the needs of the business.

Transportation management experience is preferred. Strong leadership from transportation-

adjacent operations will also be considered. Automotive experience is a plus but not required.