Operations Leader — Pediatric ABA Center

ABS Kids; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Full benefits package

401K match

PTO: 10 holidays + 15 vacation days

Job summary

ABS Kids in Charlotte, NC seeks an experienced Operations Manager to keep our center running smoothly and support clinical teams. You will lead Behavior Technicians and admin staff, manage scheduling, inventory, facilities, budgets, and KPIs, and partner with HR on training and staff development.

This role reports to the Director of ABA Services. We offer a competitive salary with an annual bonus, weekdays-only hours, generous PTO, comprehensive benefits, and meaningful growth in a

Qualifications

• 5+ years of operations/management experience.
• HIPAA knowledge.
• Experience with remote teams.
• Understanding of ABA therapy (preferred).
• Strong organizational and problem-solving skills.

Responsibilities

• Lead and support Behavior Technicians (BTs) and admin team.
• Manage daily operations—scheduling, inventory, facilities, and more.
• Partner with HR for training and staff development.
• Track performance, budgets, and KPIs.
• Handle caregiver concerns and team communication.
• Plan community events and team culture initiatives.
• Onboard new hires and ensure policy compliance.
• Report to the Director of ABA Services.

Skills

Operations management

Leadership

Budgeting

HIPAA knowledge

Tools

HR collaboration

Job description

ABS Kids in Charlotte, NC seeks an experienced Operations Manager to keep our center running smoothly and support clinical teams. You will lead Behavior Technicians and admin staff, manage scheduling, inventory, facilities, budgets, and KPIs, and partner with HR on training and staff development.

This role reports to the Director of ABA Services. We offer a competitive salary with an annual bonus, weekdays-only hours, generous PTO, comprehensive benefits, and meaningful growth in a