Operations Leader — Packaging & Print Excellence

Propelis; Waukesha (WI); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

401(k)

Job summary

SGX, part of the Propelis Group, seeks an Operations Director to lead talent, production, quality, and EH&S at the Wisconsin site. You will manage budgets, KPIs, and cross-functional teams, driving safe, efficient, and fiscally responsible operations.

You will collaborate with senior stakeholders to execute strategy, supervise managers, and champion continuous improvement while ensuring 100% quality and customer satisfaction.

Qualifications

• Bachelor’s degree in industry/manufacturing or equivalent experience.
• Experience managing personnel, teams, or departments.
• Competent in Microsoft Office, including Outlook, Word, and Excel.
• Experience/knowledge in printing or print tool manufacturing, using industry equipment preferred

Responsibilities

• Lead successful day-to-day site operations and execute business strategy in alignment with company goals.
• Resolve personnel and departmental issues promptly and professionally.
• Develop, maintain, and enforce standard operating procedures (SOPs) that support consistent, compliant, and efficient operations.
• Responsible for the identification and suggestions of capital site improvements to include scope, quotations, justifications, and senior management approval requests and successful execution of approved projects.
• Maintain a safe, healthy work environment by enforcing EH&S standards, procedures, and legal requirements.
• Manage monthly business KPIs, including billing, quality, safety, and operational performance, while meeting or exceeding budget expectations.
• Ensure the fiscal health of the site by making sound, strategic, and responsible business decisions.
• Collaborate with senior management to forecast and manage capital and operational budgets for the site.
• Partner with Sales on new business, cost savings, and growth opportunities.
• Coordinate across Prepress, Manufacturing, Sales, Account Management, and Project Management.
• Participate in decisions regarding site operations, staffing, and company policies.
• Partner with production leadership to ensure workflow effectiveness and 100% quality compliance.
• Advise senior management and account managers on customer timing, delivery, and service expectations.
• Resolve customer issues and improve the overall customer experience.
• Partner with cross-functional teams to improve on-time delivery, product quality, and customer service.
• Provide technical support for internal and external customers as needed.
• Supervise local management to ensure effective department performance.
• Maintain staff communication through regular facility and department meetings.
• Manage direct-report performance and support continuous learning.
• Coach direct reports and build a high-performing management team.
• Conduct annual performance reviews.
• Foster trust, continuous improvement, high performance, morale, and alignment with company
• Partner with Human Resources on workforce planning, budgeting, policy, compliance, and performance development.
• Responsible for screening, hiring, and onboarding team members to achieve site and company objectives.
• Support corporate Human Resources initiatives.

Skills

Leadership

Communication

Budgeting

EH&S

Multi-shift management

Education

Bachelor’s degree in industry/manufacturing

Tools

MS Office

Job description

SGX, part of the Propelis Group, seeks an Operations Director to lead talent, production, quality, and EH&S at the Wisconsin site. You will manage budgets, KPIs, and cross-functional teams, driving safe, efficient, and fiscally responsible operations.

You will collaborate with senior stakeholders to execute strategy, supervise managers, and champion continuous improvement while ensuring 100% quality and customer satisfaction.