Operations Leader in Training — AMP Path

Compass Group USA; Hayward (CA); On-site; USD 72,000 - 76,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Job summary

Compass Group USA’s Canteen division in Hayward, CA is seeking an Operations Manager in Training to prepare for a future leadership role within our operations team. You will gain hands-on experience across branch operations, logistics, route execution, inventory management, safety, and P&L while developing leadership and operational excellence.

During the Accelerated Manager Program (AMP), you will work with operational leaders, manage people and processes, and participate in on-site onboarding

Qualifications

• Associate's or Bachelor's degree in Business, Supply Chain, Operations Management, Logistics, Hospitality, or related field.
• 0-5 years of experience in operations, logistics, distribution, warehouse management, hospitality, customer service, food service, or related internship; or an equivalent combination of education and experience.
• Strong customer service mindset with an understanding of client relationships and service excellence.
• Strong communication, interpersonal, and leadership skills with the ability to motivate and influence others.
• Ability to thrive in a fast-paced, hands-on role with field-facing responsibilities.

Responsibilities

• Learn the day-to-day responsibilities of an Operations Service Manager (OSM), including overseeing drivers, service execution, stocking activities, and route performance.
• Spend the majority of time in the field supporting frontline operations, associates, and customer locations.
• Gain hands-on experience leading teams, setting expectations, coaching employees, and holding team members accountable for performance standards.
• Develop strong peer-to-peer relationships across operations and support functions to drive collaboration and business results.
• Proactively identify and address operational challenges before they become larger issues.
• Learn and apply operational best practices that improve service quality, efficiency, and customer satisfaction.
• Support inventory management, product availability, merchandising, and pantry replenishment activities.
• Assist with staffing, scheduling, training, employee engagement, and performance management initiatives.
• Participate in safety programs and support compliance with company policies and procedures.
• Analyze operational metrics and key performance indicators to identify improvement opportunities.
• Build strong client relationships by delivering high levels of service and understanding the value of the customer experience.
• Develop financial acumen through exposure to budgeting, labor management, and profit and loss accountability.

Skills

Customer service

Leadership

Problem solving

Time management

Microsoft Office

Collaboration

Flexibility

Education

Associate's or Bachelor's degree in Business, Supply Chain, Operations Management, Logistics, Hospitality, or related field

Tools

Microsoft Office

Job description

Compass Group USA’s Canteen division in Hayward, CA is seeking an Operations Manager in Training to prepare for a future leadership role within our operations team. You will gain hands-on experience across branch operations, logistics, route execution, inventory management, safety, and P&L while developing leadership and operational excellence.

During the Accelerated Manager Program (AMP), you will work with operational leaders, manage people and processes, and participate in on-site onboarding