Operations Leader & Growth Coach

Five Rivers Hospitality Group; Tucumcari (NM); On-site; USD 54,000 - 66,000; Full time

Job summary

Five Rivers Hospitality Group is seeking a hands‑on General Manager to drive daily operations, team development, and strategic execution. You’ll be a coach, decision‑maker, and problem‑solver focused on performance and guest satisfaction.

You will track KPIs, lead recruiting and onboarding, and partner with leadership to shape long‑term vision while upholding high standards of service and quality across the property in Tucumcari, New Mexico.

Qualifications

• Lead with integrity and motivate teams toward shared goals.
• Experience managing teams and overseeing business operations.
• Strong business acumen and understanding of financial principles.
• Proficient in operational tools, systems, and performance metrics.

Responsibilities

• Track key performance indicators and adjust plans to meet business goals.
• Partner with leadership on planning, reporting, and long‑term vision.
• Lead recruitment, onboarding, and performance management efforts.
• Maintain high standards for customer satisfaction, quality, and service delivery.
• Foster a culture of accountability, innovation, and continuous improvement.

Skills

Leadership

Team management

Business acumen

Operational excellence

Job description

Five Rivers Hospitality Group is seeking a hands‑on General Manager to drive daily operations, team development, and strategic execution. You’ll be a coach, decision‑maker, and problem‑solver focused on performance and guest satisfaction.

You will track KPIs, lead recruiting and onboarding, and partner with leadership to shape long‑term vision while upholding high standards of service and quality across the property in Tucumcari, New Mexico.